Customer Service Representative Spanish Bilingual - Insurance
AAA - American Automobile Association, San Antonio, TX, United States
Overview
Employer Industry: Insurance
Benefits
Salary up to $26.00/hour
Comprehensive benefits package, including health coverage and 401(K) with company match
Opportunities for growth and advancement within the organization
Flexible remote work options after training
Supportive and diverse work environment that values employee contributions
Paid parental leave and tuition assistance available
Responsibilities
Answer inbound calls and assist members with questions related to memberships
Deliver personalized solutions and recommend valuable products and services
Engage with members using strong communication and a problem-solving mindset
Think critically to resolve issues in a non-scripted environment
Navigate multiple systems while actively listening and multitasking
Qualifications
Prior customer service experience, preferably in a call center
Bilingual fluency in English and Spanish
Excellent written, verbal, and listening communication skills
Ability to multitask and navigate computer systems in real-time
High school diploma or GED
Preferred Qualifications
Experience in a call center environment
A flexible, “can-do” mindset and willingness to adapt to change
Demonstrated ability to maintain productivity and confidentiality in a remote setting
#Insurance #CustomerService #BilingualJobs #RemoteWork #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Benefits
Salary up to $26.00/hour
Comprehensive benefits package, including health coverage and 401(K) with company match
Opportunities for growth and advancement within the organization
Flexible remote work options after training
Supportive and diverse work environment that values employee contributions
Paid parental leave and tuition assistance available
Responsibilities
Answer inbound calls and assist members with questions related to memberships
Deliver personalized solutions and recommend valuable products and services
Engage with members using strong communication and a problem-solving mindset
Think critically to resolve issues in a non-scripted environment
Navigate multiple systems while actively listening and multitasking
Qualifications
Prior customer service experience, preferably in a call center
Bilingual fluency in English and Spanish
Excellent written, verbal, and listening communication skills
Ability to multitask and navigate computer systems in real-time
High school diploma or GED
Preferred Qualifications
Experience in a call center environment
A flexible, “can-do” mindset and willingness to adapt to change
Demonstrated ability to maintain productivity and confidentiality in a remote setting
#Insurance #CustomerService #BilingualJobs #RemoteWork #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr