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Customer Service Representative Spanish Bilingual - Insurance

AAA - American Automobile Association, Houston, TX, United States


Overview

Employer Industry: Insurance Services Why consider this job opportunity

Salary up to $26.00/hour Comprehensive benefits package including health coverage, 401(K) with company match, and tuition assistance Opportunity for career advancement and growth within the organization Work remotely with a flexible schedule post-training Supportive and collaborative work environment that embraces diversity Employee discounts on membership, insurance, travel, and more What to Expect (Job Responsibilities)

Answer inbound calls and assist members with questions related to memberships Deliver personalized solutions and recommend valuable products and services Engage with members using strong communication and a friendly, problem-solving mindset Navigate multiple systems and tools while actively listening and multitasking Participate in ongoing coaching and development to continually enhance performance What is Required (Qualifications)

Prior customer service experience, preferably in a call center environment Bilingual skills in English and Spanish are required Excellent communication skills (written, verbal, and listening) High school diploma or GED Ability to pass a background check and drug screening How to Stand Out (Preferred Qualifications)

Recent call center experience Demonstrated ability to multitask and navigate computer systems in real time A flexible, “can-do” mindset and willingness to adapt to change #InsuranceServices #CustomerService #BilingualJobs #RemoteWork #CareerGrowth We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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