Automotive Business Development Representative - St Clair, Michigan, United Stat
Detroithyundai, Lansing, MI, United States
About LaFontaine Chevrolet Buick GMC of St Clair
LaFontaine Chevrolet Buick GMC of St Clair is part of the nationally recognized LaFontaine Automotive Group, which has been serving customers since 1980. We operate 54 retail franchises and 34 retail locations in Michigan, employing nearly 2,500 people. Our mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. We are committed to an inspiring culture, employee growth, and active community involvement. Job Details
Salary:
Hourly pay plus commission-based compensation Job Type:
Full Time Location:
St Clair, MI (in-person) Position Summary
We are looking for honest and motivated Automotive Business Development Representatives to join our team. In this role, you will manage customer leads for vehicles and services, converting them into showroom visits and sales. You will respond to web-based inquiries, engage with existing customers, and handle incoming sales and service calls related to prospects from dealership websites and other lead sources. Key Responsibilities
Respond promptly to electronic vehicle leads, phone inquiries, and customer communications via email, phone, and text. Schedule dealership appointments and convert leads to showroom visits based on department standards. Maintain accurate and up-to-date customer information, notes, and appointment data in the CRM system. Track and report on daily internet sales activity including appointments and sales performance. Participate in regular sales meetings for dealership and eSales teams. Deliver outstanding customer service to create a positive experience and build lasting relationships. Work Hours
This is a full-time, in-person position based in St. Clair, Michigan. Hours will be discussed during the interview process. Training and Career Development
LaFontaine provides a comprehensive training program focused on automotive sales processes and customer relationship management. We support long-term career growth opportunities in sales, service, and management roles. Physical Requirements
Ability to sit for prolonged periods while working on a computer. Ability to lift up to 15 pounds occasionally. Ability to navigate through various departments within the dealership facilities. Company Culture and Values
At LaFontaine, we value accountability, responsibility, respect, communication, teamwork, and passion. We strive to treat every customer like family and strongly support community involvement and charitable work in southeast Michigan. High school diploma or GED preferred. One to three years of related experience or equivalent education and experience. At least two years of customer service experience; automotive background is not required. Proficiency in Microsoft Office applications including Word and Excel, and internet navigation. Excellent verbal and written communication skills. Ability to build rapport and work well within a team environment. High level of integrity, professionalism, and strong work ethic. Ability to organize, prioritize multiple tasks, and manage time efficiently. Self-motivated and able to work independently. WHAT WE OFFER:
Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an
Equal Opportunity Employer
and a
drug-free workplace . We Would Really Like To Hear From You!
#J-18808-Ljbffr
LaFontaine Chevrolet Buick GMC of St Clair is part of the nationally recognized LaFontaine Automotive Group, which has been serving customers since 1980. We operate 54 retail franchises and 34 retail locations in Michigan, employing nearly 2,500 people. Our mission is to build lifelong relationships that connect families, strengthen communities, and personalize the automotive experience. We are committed to an inspiring culture, employee growth, and active community involvement. Job Details
Salary:
Hourly pay plus commission-based compensation Job Type:
Full Time Location:
St Clair, MI (in-person) Position Summary
We are looking for honest and motivated Automotive Business Development Representatives to join our team. In this role, you will manage customer leads for vehicles and services, converting them into showroom visits and sales. You will respond to web-based inquiries, engage with existing customers, and handle incoming sales and service calls related to prospects from dealership websites and other lead sources. Key Responsibilities
Respond promptly to electronic vehicle leads, phone inquiries, and customer communications via email, phone, and text. Schedule dealership appointments and convert leads to showroom visits based on department standards. Maintain accurate and up-to-date customer information, notes, and appointment data in the CRM system. Track and report on daily internet sales activity including appointments and sales performance. Participate in regular sales meetings for dealership and eSales teams. Deliver outstanding customer service to create a positive experience and build lasting relationships. Work Hours
This is a full-time, in-person position based in St. Clair, Michigan. Hours will be discussed during the interview process. Training and Career Development
LaFontaine provides a comprehensive training program focused on automotive sales processes and customer relationship management. We support long-term career growth opportunities in sales, service, and management roles. Physical Requirements
Ability to sit for prolonged periods while working on a computer. Ability to lift up to 15 pounds occasionally. Ability to navigate through various departments within the dealership facilities. Company Culture and Values
At LaFontaine, we value accountability, responsibility, respect, communication, teamwork, and passion. We strive to treat every customer like family and strongly support community involvement and charitable work in southeast Michigan. High school diploma or GED preferred. One to three years of related experience or equivalent education and experience. At least two years of customer service experience; automotive background is not required. Proficiency in Microsoft Office applications including Word and Excel, and internet navigation. Excellent verbal and written communication skills. Ability to build rapport and work well within a team environment. High level of integrity, professionalism, and strong work ethic. Ability to organize, prioritize multiple tasks, and manage time efficiently. Self-motivated and able to work independently. WHAT WE OFFER:
Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an
Equal Opportunity Employer
and a
drug-free workplace . We Would Really Like To Hear From You!
#J-18808-Ljbffr