Employee Relations Specialist I (Severance Team)
TD Bank, Portland, ME, United States
Employee Relations Specialist I
The Employee Relations Specialist I job manages and supports all aspects of the severance administration process, including day-to-day oversight, severance projects, reporting, and vendor management. The ER (Employee Relations) Specialist I is a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle potentially litigious employee relations issues and any litigation issues that may arise. The ER Specialist I advises and counsels HR Community, managers, and supervisors on TD Bank policy interpretation and workplace issues. Provides accurate investigation of facts, proper interpretation and application of company policies and adherence to all applicable employment laws. The job crafts and negotiates solutions to situations that protect the reputation and assets of the organization. Provides performance management consultation and recommendations; conducts management training on performance management; conducts conflict resolution mediation (including but not limited to individual, group, department interventions and investigations) and acts as Subject Matter Expert on applicable employment laws. Represents TD Bank during mediation, trials, depositions, and negotiates effective solutions/settlements as needed to mitigate risk. Analyzes data and other information to identify trends to ensure employee issues are identified and addressed in a pro-active manner. The ER Specialist I may be asked to participate as an employee relations subject matter expert during mergers and acquisitions. Depth & Scope
Serves as a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle employee relations issues Assists in the development of proposals and recommendations related to policies and practices within own specialized area, while understanding the alignment between own specialty and other specialized areas Interprets data and assesses the risk associated with policies and programs, makes recommendations to mitigate risk and will escalate as required Partners effectively with assigned HR partners to ensure business needs are met Supports the integration and implementation of HR programs across all client groups Serves as a mentor and trainer to educate members of the HR staff on the skills and knowledge necessary to comply with policies, procedures and all federal, state and local laws Assists in writing, editing and designing policy, training and communications materials on ER topics for the organization Represents the company at investigative hearings, settlement conferences, fact-findings, mediation hearings and depositions on assigned cases Investigates and properly documents sensitive ER matters in conjunction with and in cooperation with the Chairman's Service Center and/or Loss Prevention Prepares, crafts, and negotiates legal documents and documentation that is required to properly communicate and memorialize agreements that are reached in employment matters for any of the corporate entities Serves as liaison with internal/external legal counsel and participates in all issues related to the timely and cost effective handling of assigned cases Develops and conducts a regular audit process of personnel files for employees identified to be at risk for litigation Handles confidential information with the utmost judgment and discretion Education & Experience:
Bachelor's degree or progressive work experience in addition to experience below 4+ years of HR or Legal experience with an emphasis in employee relations PHR/SPHR Preferred Strong investigative, verbal, written, and negotiation skills Strong experience providing employee relations consulting to all levels of management, including developing recommendations and implementing integrated solutions and strategies Proven experience applying HR/ER policies, laws, and regulations in a corporate setting Experience collaborating with cross functional teams in order to develop HR/ER related solutions Experience planning, organizing, and managing projects related to HR/ER initiatives Experience gathering, analyzing, and interpreting HR/ER related data; and providing recommendations and resolutions to key stakeholders Ability to maintain confidentiality with strong ethical qualities, compassionate with a clear focus on details Proficient with Microsoft desktop software necessary to prepare exhibits and documents Proven relationship management skills required in order to effectively partner with staff at all levels of the organization Strong interpersonal, collaborative and organizational skills Ability to design and facilitate appropriate training Willing and able to travel to any corporate location on short notice to handle critical matters. Preferred Qualifications:
Develops proposals / recommendations related to policies and practices within own specialized area Serves as key contact Works on a range of complex issues / programs / projects in the day-to-day management of Severance administration/process Support HRBPs in executing position eliminations and employee impacts through concise use of systems and processes as well as consultation and communication with other HR COE's like HR Ops, Payroll and Benefits. Analyze all relevant facts of a Severance Project (i.e. SSW) to provide thorough, reliable, and accurate risk assessment and counsel on next steps, engaging Legal, as appropriate. Continue to support bank severance initiatives. Contribute to innovation and continuous improvement improve efficiency of our processes, policies, and opportunities for greater consistency. Lead team in execution of Severance Webinars, Severance 1:1's and process/system optimization to support colleagues during a very difficult time. Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting/Carrying (under 25 lbs.) Occasional Lifting/Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Never Reaching forward Occasional Pushing Never Pulling Never Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and
The Employee Relations Specialist I job manages and supports all aspects of the severance administration process, including day-to-day oversight, severance projects, reporting, and vendor management. The ER (Employee Relations) Specialist I is a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle potentially litigious employee relations issues and any litigation issues that may arise. The ER Specialist I advises and counsels HR Community, managers, and supervisors on TD Bank policy interpretation and workplace issues. Provides accurate investigation of facts, proper interpretation and application of company policies and adherence to all applicable employment laws. The job crafts and negotiates solutions to situations that protect the reputation and assets of the organization. Provides performance management consultation and recommendations; conducts management training on performance management; conducts conflict resolution mediation (including but not limited to individual, group, department interventions and investigations) and acts as Subject Matter Expert on applicable employment laws. Represents TD Bank during mediation, trials, depositions, and negotiates effective solutions/settlements as needed to mitigate risk. Analyzes data and other information to identify trends to ensure employee issues are identified and addressed in a pro-active manner. The ER Specialist I may be asked to participate as an employee relations subject matter expert during mergers and acquisitions. Depth & Scope
Serves as a professional consultant to Human Resources Business Partners, Recruitment Teams and HR Leadership/Managers offering research and investigative expertise to handle employee relations issues Assists in the development of proposals and recommendations related to policies and practices within own specialized area, while understanding the alignment between own specialty and other specialized areas Interprets data and assesses the risk associated with policies and programs, makes recommendations to mitigate risk and will escalate as required Partners effectively with assigned HR partners to ensure business needs are met Supports the integration and implementation of HR programs across all client groups Serves as a mentor and trainer to educate members of the HR staff on the skills and knowledge necessary to comply with policies, procedures and all federal, state and local laws Assists in writing, editing and designing policy, training and communications materials on ER topics for the organization Represents the company at investigative hearings, settlement conferences, fact-findings, mediation hearings and depositions on assigned cases Investigates and properly documents sensitive ER matters in conjunction with and in cooperation with the Chairman's Service Center and/or Loss Prevention Prepares, crafts, and negotiates legal documents and documentation that is required to properly communicate and memorialize agreements that are reached in employment matters for any of the corporate entities Serves as liaison with internal/external legal counsel and participates in all issues related to the timely and cost effective handling of assigned cases Develops and conducts a regular audit process of personnel files for employees identified to be at risk for litigation Handles confidential information with the utmost judgment and discretion Education & Experience:
Bachelor's degree or progressive work experience in addition to experience below 4+ years of HR or Legal experience with an emphasis in employee relations PHR/SPHR Preferred Strong investigative, verbal, written, and negotiation skills Strong experience providing employee relations consulting to all levels of management, including developing recommendations and implementing integrated solutions and strategies Proven experience applying HR/ER policies, laws, and regulations in a corporate setting Experience collaborating with cross functional teams in order to develop HR/ER related solutions Experience planning, organizing, and managing projects related to HR/ER initiatives Experience gathering, analyzing, and interpreting HR/ER related data; and providing recommendations and resolutions to key stakeholders Ability to maintain confidentiality with strong ethical qualities, compassionate with a clear focus on details Proficient with Microsoft desktop software necessary to prepare exhibits and documents Proven relationship management skills required in order to effectively partner with staff at all levels of the organization Strong interpersonal, collaborative and organizational skills Ability to design and facilitate appropriate training Willing and able to travel to any corporate location on short notice to handle critical matters. Preferred Qualifications:
Develops proposals / recommendations related to policies and practices within own specialized area Serves as key contact Works on a range of complex issues / programs / projects in the day-to-day management of Severance administration/process Support HRBPs in executing position eliminations and employee impacts through concise use of systems and processes as well as consultation and communication with other HR COE's like HR Ops, Payroll and Benefits. Analyze all relevant facts of a Severance Project (i.e. SSW) to provide thorough, reliable, and accurate risk assessment and counsel on next steps, engaging Legal, as appropriate. Continue to support bank severance initiatives. Contribute to innovation and continuous improvement improve efficiency of our processes, policies, and opportunities for greater consistency. Lead team in execution of Severance Webinars, Severance 1:1's and process/system optimization to support colleagues during a very difficult time. Physical Requirements:
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% Domestic Travel Occasional International Travel Never Performing sedentary work Continuous Performing multiple tasks Continuous Operating standard office equipment - Continuous Responding quickly to sounds Occasional Sitting Continuous Standing Occasional Walking Occasional Moving safely in confined spaces Occasional Lifting/Carrying (under 25 lbs.) Occasional Lifting/Carrying (over 25 lbs.) Never Squatting Occasional Bending Occasional Kneeling Never Crawling Never Climbing Never Reaching overhead Never Reaching forward Occasional Pushing Never Pulling Never Twisting Never Concentrating for long periods of time Continuous Applying common sense to deal with problems involving standardized situations Continuous Reading, writing and comprehending instructions Continuous Adding, subtracting, multiplying and dividing Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities. Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and