
Commercial Account Manager (Field Services req; Company Truck + $85K+)
#twiceasnice Recruiting, Fall River, MA, United States
Salary: $80,000 - $95,000 + Incentives and Bonuses
Benefits: Medical, Dental, Vision, Company Truck + Gas Card, Laptop, Cellphone, PTO, Paid Holidays, 401k w/ match, Tuition Reimbursement, Life Insurance, Short/Long Term Disability
Job Type: Full-Time
Territory: Within 50 miles of Taunton, MA
Typical Hours: 7:00 AM – 3:00 PM or 8:00 AM – 4:00 PM (flexible start/end times) Mon-Fri
Start Date: ASAP
Sponsorship is not available
Our client, a leading company in the commercial landscape industry, is seeking a Landscape Account Manager to join their team in the Taunton, MA area. This role is centered on building strong client relationships, managing a portfolio of existing accounts, and identifying opportunities to enhance services and grow revenue. You will serve as a trusted advisor to clients—proactively identifying needs, recommending solutions, and ensuring a consistently high level of service. This position is highly client-facing, with operational execution supported by dedicated production teams, allowing you to focus on relationship management, account growth, and customer satisfaction. This is an excellent opportunity to join a well-established organization known for its strong reputation, high client retention, and clear paths for career advancement.
Responsibilities
Manage a portfolio of commercial landscape maintenance and snow removal accounts
Serve as the primary point of contact for clients, building long‑term relationships
Conduct regular client meetings and site walk‑throughs to assess needs and ensure satisfaction
Review, renew, and negotiate client contracts
Identify and upsell enhancement opportunities to expand services within existing accounts
Partner with internal operations and production teams to ensure seamless service delivery
Monitor service quality and proactively address client concernsResolve client issues by evaluating needs and delivering effective, timely solutions
Track account performance and maintain accurate client records using company systems
Landscape Account Manager Qualifications
4+ years of account management experience in landscaping or a field service industry required
Experience supporting high‑end residential (HOAs, planned communities) or commercial clients required
Strong communication and relationship‑building skills required
Proficiency in Microsoft Office required (experience with CRM systems a plus)
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