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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

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Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.\nResponsibilities

Ready to Build Lasting Relationships That Drive TPA Client Success?

Account Managers in TPA environments aren't just relationship coordinatorsthey're operational lifelines who keep complex client relationships running smoothly through proactive service and quick problem resolution. As our Account Manager, you'll serve as the primary day-to-day contact for assigned self-funded group clients, handling inquiries, coordinating internal teams, and ensuring service commitments are met consistently. You'll partner closely with Strategic Account Executives to support strategic planning and QBR execution while owning the operational details that determine whether clients feel supported or frustrated. Your ability to monitor service levels, prepare reports, and resolve issues before they escalate directly impacts client satisfaction and retention.\nServe as primary client contact: Act as the main point of contact for assigned clients, responding promptly to inquiries and providing creative solutions that meet client needs.\nMonitor service delivery: Track and manage service levels to ensure timely issue resolution, compliance, and adherence to contractual commitments.\nPrepare client reporting: Develop and deliver standard and custom client reports covering claims, utilization, and other key metrics for client review.\nCoordinate internal resources: Partner with cross-functional teams across claims, eligibility, and compliance to meet client needs and deliver seamless service.\nSupport strategic initiatives: Assist with renewals, plan changes, and strategic initiatives while supporting delivery of QBRs and renewal processes.\nMaintain documentation: Keep accurate client records, communication logs, and CRM system entries to ensure continuity and accountability.\nEscalate appropriately: Identify and escalate complex issues to Strategic Account Executive or Director when client needs exceed standard resolution pathways.\nSupport client onboarding: Assist with new client onboarding and internal system setup to ensure smooth transitions.\nStay regulatory-informed: Maintain knowledge of regulatory issues affecting benefit plans and proactively update clients when requirements change.\nDevelop product expertise: Build thorough knowledge of Personify Health benefit-related products through ongoing training and product updates.\nQualifications

What You Bring to Our Team\nEducation & Experience:\nBachelor's degree or equivalent in related discipline\n3+ years account management experience\n3+ years experience in health insurance, employee benefits, or healthcare industry, specifically with TPA/self-funded groups\nPrior TPA experience strongly preferred\nTechnical Skills:\nKnowledge of health plan testing, regulatory compliance, and insurance plan administration mandates\nExperience preparing client reports and presentations\nProficiency with CRM systems for documentation and relationship management\nAbility to travel for multiple days at a time when needed\nThe Highlights:\nCompetitive base salary and benefits effective day one\nComprehensive medical and dental through our own health solutions (yes, we use what we build)\nUnlimited PTOrest and recharge time is non-negotiable\nMental health support, retirement planning, and financial protection\nProfessional development with clear career progression and learning budgets\nMission-driven culture where diverse perspectives drive real impact on people's health\nWant the full picture? Visit personifyhealthbenefits.com to explore our complete benefits package, wellness programs, and other employee perks.\nCompensation: This position offers a base salary range of $75,000-$95,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.\nOur Commitment: Personify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrivebecause diversity is core to who we are and critical to our work in health and wellbeing.\nStay Safe: Personify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them to talent@personifyhealth.com. View all legitimate openings at personifyhealth.com/careers.\n","Account Manager

Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the ...","Account Manager, TPA",[530],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3089573973"],"/jobs/3089573973-account-manager-tpa","/jobs?keyword=Account+Manager%2C+TPA",{"_438":437,"_442":535,"_473":474,"_465":466,"_251":536,"_449":537,"_436":437,"_113":528,"_440":202,"_441":202,"_475":474,"_451":202,"_452":538,"_434":540,"_476":477,"_439":129,"_490":541,"_481":542,"_492":528,"_493":487,"_495":496,"_497":498,"_499":533},["D",1774569600000],"Overview\nWho We Are\nReady to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve healthand reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we’re shaping a healthier, more engaged future.\n\nResponsibilities: Ready to Build Lasting Relationships That Drive TPA Client Success?\nWhy This Role Matters\nAccount Managers in TPA environments aren't just relationship coordinators—they're operational lifelines who keep complex client relationships running smoothly through proactive service and quick problem resolution. As our Account Manager, you'll serve as the primary day-to-day contact for assigned self-funded group clients, handling inquiries, coordinating internal teams, and ensuring service commitments are met consistently. You'll partner closely with Strategic Account Executives to support strategic planning and QBR execution while owning the operational details that determine whether clients feel supported or frustrated. Your ability to monitor service levels, prepare reports, and resolve issues before they escalategreater directly impacts client satisfaction and retention.\n\nWhat You'll Actually Do\n\nServe as primary client contact: Act as the main point of contact for assigned clients, responding promptly to inquiries and providing creative solutions that meet client needs.\n\nMonitor service delivery: Track and manage service levels to ensure timely issue resolution, compliance, and adherence to contractual commitments.\n\nPrepare client reporting: Develop and deliver standard and custom client reports covering claims, utilization, and other key metrics for client review.\n\nCoordinate internal resources: Partner with cross-functional teams across claims, eligibility, and compliance to meet client needs and deliver seamless service.\n\nSupport strategic initiatives: Assist with renewals, plan changes, and strategic initiatives while supporting delivery of QBRs and renewal processes.\n\nMaintain documentation: Keep accurate client records, communication logs, and CRM system entries to ensure continuity and accountability.\n\nEscalate appropriately: Identify and elevate complex issues to Strategic Account Executive or Director when client needs exceed standard resolution pathways.\n\nSupport client onboarding: Assist with new client onboarding and internal system setup to ensure smooth transitions.\n\nStay regulatory-informed: Maintain knowledge of regulatory issues affecting benefit plans and proactively update clients when requirements change.\n\nDevelop product expertise: Build thorough knowledge of Personify Health benefit-related products through ongoing training and product updates.\n\nQualifications\nWhat You Bring to Our Team\nEducation & Experience:\n\nBachelor's degree or equivalent in related discipline\n\n3+ years account management experience\n\n3+ years experience in health insurance, employee benefits, or healthcare industry, specifically with TPA/self-funded groups\n\nPrior TPA experience strongly preferred\n\nTechnical Skills:\n\nKnowledge of health plan testing, regulatory compliance, and insurance plan administration mandates\n\nExperience preparing client reports and presentations\n\nProficiency with CRM systems for documentation and relationship management\n\nAbility to travel for multiple days at a time when needed\n\nBenefits\nThe Highlights:\n\nCompetitive base salary and benefits effective day one\n\nComprehensive medical and dental through our own health solutions (yes, we use what we build)\n\nUnlimited PTO—rest and recharge time is non-negotiable\n\nMental health support, retirement planning, and financial protection\n\nProfessional development with clear career progression and learning budgets\n\nMission-driven culture where diverse perspectives drive real impact on people's health\n\nWant the full picture?\nVisitpersonifyhealthbenefits.comto explore our complete benefits package, wellness programs, and other employee perks.\n\nCompensation\nThis position offers a base salary range of $75,000-$95,000, depending on location, skills, and experience. You're eligible for our full benefits package starting day one.\n\nOur Commitment\nPersonify Health is an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive—because diversity is core to who we are and critical to our work in health and wellbeing.\n\nStay Safe\nPersonify Health will never ask for payment or sensitive personal information like social security numbers during hiring. All official communication comes from verified company email addresses and or our secure applicant tracking system. Suspicious requests? Report them totalent@personifyhealth.com. View all legitimate openings atpersonifyhealth.com/careers.\n\n#J-18808-Ljbffr","Overview\nWho We Are\nReady to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the healt...",[539],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3062609817"],"4 days ago","/jobs/3062609817-account-manager-tpa",{"_438":437,"_442":544,"_473":474,"_465":466,"_251":545,"_449":546,"_436":437,"_113":547,"_440":202,"_441":202,"_475":474,"_451":202,"_452":548,"_434":550,"_476":477,"_439":117,"_490":551,"_481":552,"_492":547,"_493":487,"_495":496,"_497":498,"_499":553},["D",1774904400000],"Ready To Lead High-Performing Teams That Turn Client Relationships into Strategic Partnerships? Why This Role Matters. Account management leadership isn't about overseeing transactions - it's about building teams that transform healthcare and wellbei Director, Management, Account Manager, Account Executive, Leadership, Healthcare, Technology\n","Ready To Lead High-Performing Teams That Turn Client Relationships into Strategic Partnerships? Why This Role Matters. Account management leadershi...","Director, Account Management - TPA",[549],{"_461":462,"_457":458,"_455":456,"_459":460,"_463":464},["B","3077323188"],"1 days ago","/jobs/3077323188-director-account-management-tpa","/jobs?keyword=Director%2C+Account+Management+-+TPA",{"_438":437,"_442":555,"_473":474,"_465":466,"_251":556,"_449":557,"_436":437,"_113":558,"_440":202,"_441":202,"_475":474,"_451":202,"_452":559,"_434":565,"_476":477,"_439":129,"_490":566,"_481":567,"_492":558,"_493":568,"_495":496,"_497":569,"_499":570},["D",1774915200000],"Employer Industry: Health Technology Solutions\n\nWhy consider this job opportunity\n\nSalary up to $115,000\n\nEligibility for a target commission bonus of 40%\n\nComprehensive medical and dental coverage effective from day one\n\nFlexible work arrangements that fit your lifestyle\n\nProfessional development opportunities and clear career progression paths\n\nUnlimited PTO policy to ensure work-life balance\n\nWhat to Expect (Job Responsibilities)\n\nDrive revenue growth through management of complex renewals and expansion sales efforts\n\nBuild executive relationships with stakeholders at all organizational levels\n\nProvide strategic consultation to clients, identifying their objectives and challenges\n\nDeliver thought leadership through presentations and business reviews\n\nEnsure client satisfaction and monitor contract compliance\n\nWhat is Required (Qualifications)\n\nBachelor's degree or equivalent in a related discipline\n\n8+ years of experience in sales and/or client success roles in the healthcare industry\n\nRequired experience with Third Party Administration (TPA)\n\nProven ability to handle complex situations and increase lines of business\n\nExcellent knowledge of Microsoft Office Suite and Salesforce\n\nHow to Stand Out (Preferred Qualifications)\n\nDirect experience with client management, benefits strategy management, and data analytics\n\nSolid understanding of managed care products and self-funded business\n\nStrong presentation and business review capabilitiesCustomer-focused approach with a consultative selling mastery\n\nKnowledge of the US healthcare ecosystem and employer-sponsored coverages\n\nWe prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.\n\nWe are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.\n\n#J-18808-Ljbffr","Employer Industry: Health Technology Solutions\n\nWhy consider this job opportunity\n\nSalary up to $115,000\n\nEligibility for a target commission bonus...","Strategic Account Executive, TPA",[560],{"_461":462,"_457":561,"_455":562,"_459":563,"_463":564},"Myrtle Point","Myrtle Point, OR, United States, 97458","OR","97458",["B","3062550571"],"22 hours ago","/jobs/3062550571-strategic-account-executive-tpa","Myrtle Point, OR, United States","/jobs?location=Myrtle+Point%2C+OR%2C+United+States","/jobs?keyword=Strategic+Account+Executive%2C+TPA",{"_438":437,"_442":572,"_473":474,"_465":573,"_251":574,"_449":575,"_436":437,"_113":576,"_440":202,"_441":202,"_475":474,"_451":202,"_452":577,"_434":583,"_476":584,"_439":129,"_490":491,"_481":585,"_492":576,"_493":586,"_495":587,"_497":588,"_499":589},["D",1774969200000],"Paylocity","Operations Account Manager I - Spending Accounts & COBRA (TPA/COBRA)

The Account Manager I - Spending Accounts & COBRA (TPA/COBRA) is pivotal in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. The Account Manager I - Spending Accounts & COBRA (TPA/COBRA) delivers outstanding customer service by effectively utilizing available resources and prioritizing issues. The role involves meeting performance metrics through inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager I assumes full responsibility for maintaining and enhancing client relationships.\nPrimary responsibilities include:\nIssue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.\nClient Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.\nTimely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.\nLeverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adopt behaviors as needed.\nSystem Capabilities - Ability to navigate systems and maintain advanced knowledge in Paylocity Products and Partners.\nTeam Player - The ability to work cross-functionally, contribute to collective goals, and share insights. Fosters a cohesive and productive work environment.\nExpectations include:\nDependability/Follow-Up - Proficiently multitask, respond promptly, and ensure timely follow-up while maintaining deadlines.\nProblem Solve - Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions. Administers technical and non-technical support to clients.\nCommunication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.\nKnowledge & Resourcefulness - Determines the scope of client requirements. Mentors new employees and level I's while efficiently maintaining workload. Ability to effectively utilize internal resources and resolve issues to ensure minimal escalations and maintain a positive customer experience.\nOptimizing Products - Achieves objectives by gathering pertinent data; identifying and evaluating options; recommending and executing a course of action- supporting that change until client confirmation. Being the product expert while being current on product releases and mandatory training.\nEducation and experience required:\nBachelor's degree required.\nExperience in customer service or previous client interfacing role\nStrong computer skills, including Microsoft Office with proficiency in Excel\nStrong written communication skills for business correspondence\nStrong team player with attention to detail\nEssential Skills - Analytical thinking, problem solving, time management, communication and decision-making\nPreferred experience:\nExperience with setup and management of Tax Advantaged Plans (FSA, HSA, HRA, Commuter) and COBRA\nExperience in account management, customer service, or a similar role, with a proven ability to handle multiple complex projects and cases.\nFCS (Flexible Compensation Specialist) or CCS (Certified Consumer Specialist) certification.\nBachelor's Degree\nSelf-starter with the ability to handle full portfolio of clients.\nPhysical requirements:\nAbility to sit for extended periods - The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.\nUse of computer and phone systems - The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.\nPaylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.\nWe embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.\nWe comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact LeaveBenefits@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.\nThe base pay range for this position is $25/an hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience.\n","Operations Account Manager I - Spending Accounts & COBRA (TPA/COBRA)

The Account Manager I - Spending Accounts & COBRA (TPA/COBRA) is pivo...","Account Manager I - Spending Accounts & COBRA (TPA/COBRA)",[578],{"_461":462,"_457":579,"_455":580,"_459":581,"_463":582},"Schaumburg","Schaumburg, IL, United States, 60159","IL","60159",["B","3032657969"],"Work at Paylocity","/jobs/3032657969-account-manager-i-spending-accounts-cobra-tpa-cobra","Schaumburg, IL, United States","/jobs?keyword=Paylocity","/jobs?location=Schaumburg%2C+IL%2C+United+States","/jobs?keyword=Account+Manager+I+-+Spending+Accounts+%26+COBRA+%28TPA%2FCOBRA%29","actionData","errors"]