Remote E-commerce Customer Experience Specialist

A customer service company is seeking a Tier I E-commerce Customer Experience Representative in Massachusetts. This remote role requires strong empathy and clear communication in a fast-paced environment. Responsibilities include providing support via phone and chat, and resolving inquiries related to logistics and billing. Candidates should have excellent attention to detail, emotional intelligence, and proficiency in Microsoft 365 and CRM systems. Join a positive work culture with opportunities for growth. #J-18808-Ljbffr