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Remote E-commerce Customer Experience Specialist

Peak Support, Cambridge, MA, United States


A leading customer service provider is looking for a Tier I E-commerce Customer Experience Representative to support clients during peak seasons. This role requires providing omnichannel customer support, resolving Tier I issues, and maintaining detailed documentation. The ideal candidate will possess strong emotional intelligence, attention to detail, and the ability to work efficiently in remote structured environments. Peak Support values a positive work culture and offers opportunities for growth. #J-18808-Ljbffr