Caesars Rewards Representative - Seasonal (Tropicana Atlantic City)
Caesars Entertainment, Atlantic City, NJ, United States
Job Duties:
Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of applications. Interacts with all casino related departments. Promotes positive customer service. Responsible for direct mail inquires to include updating customer account information, but not changing player rating information. Assists with the resolution of player complaints and problems. Has view only access to E-Promo account information. Regular attendance for scheduled work required. Provides Family Style Service at all times. May perform other duties as assigned. Analyzes computer information as it pertainsto the structure of the Caesars Rewards Club. Greeting daily Line Runs and Charters while providing Family Style Customer Service. Reconciling Bus Coupons Always visible and available to listen to guests concerns and quickly attempts to remedy the situation. Always is available to assist with other duties when required to do so, or as directed by the supervisor. $17.00 Per Hour About us
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.
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Responsible for maintaining daily procedures regarding Caesars Rewards members and functions, which includes discerning appropriate ID, filing, record keeping and computer coding of applications. Interacts with all casino related departments. Promotes positive customer service. Responsible for direct mail inquires to include updating customer account information, but not changing player rating information. Assists with the resolution of player complaints and problems. Has view only access to E-Promo account information. Regular attendance for scheduled work required. Provides Family Style Service at all times. May perform other duties as assigned. Analyzes computer information as it pertainsto the structure of the Caesars Rewards Club. Greeting daily Line Runs and Charters while providing Family Style Customer Service. Reconciling Bus Coupons Always visible and available to listen to guests concerns and quickly attempts to remedy the situation. Always is available to assist with other duties when required to do so, or as directed by the supervisor. $17.00 Per Hour About us
Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City a great place to both work and play.
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