FRONT PARTS COUNTER
Stevens Creek Toyota, San Jose, CA, United States
Front Parts Counter
The front parts counter role at Stevens Creek Toyota is a crucial position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience. Responsibilities:
Assist customers in person, over the phone, and via email to identify and locate the required parts Provide accurate and up-to-date information about parts availability, pricing, and compatibility Process parts orders and ensure timely delivery or pickup Maintain inventory levels and update stock records Collaborate with the service department to ensure timely fulfillment of parts requests Resolve any customer complaints or concerns regarding parts Requirements:
Previous experience in an automotive parts or retail environment preferred Strong knowledge of automotive parts and their functionality Excellent communication and customer service skills Attention to detail and ability to handle multiple tasks simultaneously Proficiency in computer systems and MS Office Knowledge of Tekion is a plus Benefits:
Competitive compensation ranging from $20 to $25 per hour Healthcare benefits package 401(k) retirement plan Paid time off and holidays Career development and advancement opportunities
The front parts counter role at Stevens Creek Toyota is a crucial position within our company. As the face of our parts department, you will be responsible for assisting customers in finding the right parts for their vehicles and ensuring a seamless and efficient experience. Responsibilities:
Assist customers in person, over the phone, and via email to identify and locate the required parts Provide accurate and up-to-date information about parts availability, pricing, and compatibility Process parts orders and ensure timely delivery or pickup Maintain inventory levels and update stock records Collaborate with the service department to ensure timely fulfillment of parts requests Resolve any customer complaints or concerns regarding parts Requirements:
Previous experience in an automotive parts or retail environment preferred Strong knowledge of automotive parts and their functionality Excellent communication and customer service skills Attention to detail and ability to handle multiple tasks simultaneously Proficiency in computer systems and MS Office Knowledge of Tekion is a plus Benefits:
Competitive compensation ranging from $20 to $25 per hour Healthcare benefits package 401(k) retirement plan Paid time off and holidays Career development and advancement opportunities