Ursus, Inc. is hiring: Senior User Researcher in Menlo Park

JOB TITLE: Senior User Researcher

LOCATION: Remote

DURATION: Through Oct 16, 2026; open to extend

PAY RANGE: $83 - $93/hr.

• TOP 3 SKILLS:7+ years of user research experience (industry, agency, or consulting) with end-to-end expertise from planning through synthesis and presentation, with a Bachelor’s degree (Master’s preferred).
• Expertise in core RX improvements, broad utilization methods/analysis, and consumer product industry experience. AI tool fluency (Claude, Gemini, chat/agent projects) is a strong plus.
• Strong analytical, storytelling, and communication skills; proven ability to work cross‐functionally, independently, and under deadlines.

Company:

Our client is a Fortune 500 multi-national technology company headquartered in Menlo Park, CA.

About the Role:

Seeking a Temporary User Researcher to support product teams by planning and executing user research that helps inform product strategy and experience decisions. This is a temporary, project-based role. The successful candidate will deliver research insights and recommendations in collaboration with stakeholders, while maintaining appropriate independence and professional judgment consistent with a temporary engagement.

• Responsibilities:Plan and conduct qualitative and quantitative user research (e.g., interviews, surveys, diary studies, usability testing) based on defined project needs
• Develop research plans, screeners, discussion guides, and study materials aligned to project objectives
• Analyze findings, synthesize themes, and produce clear, actionable insights and recommendations
• Communicate results through written reports, readouts, and concise stakeholder-facing deliverables
• Partner with cross-functional stakeholders (e.g., Product, Design, Data Science) to ensure research outputs are understood and applied
• Use AI-enabled tools responsibly to accelerate workflow where appropriate (e.g., transcription support, summarization, thematic analysis support), while ensuring accuracy, confidentiality, and research rigor
• Manage timelines and deliverables for assigned projects and provide regular status updates

• Minimum Requirements:7+ years of experience conducting user research (industry, agency, or consulting experience acceptable)
• Minimum Bachelor’s degree (Master’s preferred)
• Demonstrated experience selecting appropriate methods and executing end-to-end research from planning through synthesis and presentation
• Strong analytical and storytelling skills, with the ability to translate research into actionable product recommendations
• AI tool fluency (e.g., experience using AI-assisted tools to support research workflows such as synthesis, summarization, or analysis), with sound judgment and attention to quality control
• Excellent written and verbal communication skills
• Experience working with cross-functional stakeholders in a fast-paced environment
• Ability to work independently, prioritize effectively, and deliver against deadlines

• Candidate Requirements:Must-Have Skills
• Core RX improvements
• Broad utilization method and analysis
• Industry experience – preference for consumer products
• Nice-to-Have Skills:
• AI tool fluency – strong nice-to-have
• Claude, Gemini, chat projects, some agent projects
• Degrees/Certifications Required:
• Minimum of Bachelor’s degree (Master’s preferred)