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Property Manager

RDV Corporation, Grand Rapids, MI, United States


This position is responsible for providing preventive care and daily grounds and household maintenance services at all assigned properties. This includes oversight of outside vendors hired to perform specific tasks relating to maintenance.

This position will be located at private residence in Ada, Michigan.

What You’ll Do Household Maintenance

Conduct regular maintenance inspections throughout residence. Perform minor repairs and arrange for major repairs with appropriate contractor(s). Solicit bids for projects as required; monitor all work provided by contractors.

Develop an intimate working knowledge of, and maintain, all household systems (telephone, heating and cooling, humidifier and dehumidifiers, interior and exterior lighting, electrical, security, appliances, recreational equipment, exercise equipment, emergency generators, plumbing, water softeners, and sump pump) to ensure optimal efficiency and operation. Conduct maintenance, or arrange for maintenance, related to all systems.

Work with outside vendors and RDV Corporation staff as appropriate and needed for items such as wireless, information technology, audio/visual, and lighting needs and programming.

Maintain cleanliness and operation of fireplaces; keep wood bins stocked.

Coordinate exterminator service and treatments on a regular schedule.

Arrange for trash removal and put trash out for collection on scheduled days; maintain cleanliness and orderliness of trash receptacles; wash receptacles as needed.

Maintain cleanliness and organization of garages, attics, and outdoor storage areas. Regularly wash garage floor and paint of floor/walls as required.

Conduct regular checks throughout premises to ensure all light bulbs are in working order and replace as necessary; ensure adequate stock of miscellaneous supplies.

Regularly check house exterior and clean, as necessary.

Inspect painted surfaces, wood, stucco, stone, and grout conditions of exterior of residence; clean gutters as needed.

Sweep and clean patios, decks, porches, and entryways regularly.

Assist other household staff as needed on a priority basis.

Grounds Maintenance

Conduct regular inspections throughout grounds. Perform minor repairs and arrange for major repairs with appropriate contractor(s).

Maintain outdoor mechanical equipment, i.e., lighting, gates, eaves, troughs, flag poles, etc., clean outdoor light fixtures regularly.

Oversee mowing and edging of lawns. Consult with landscaping contractor for use of appropriate sprays and fertilizers and pest control for grounds; schedule applications as needed.

Oversee services of landscaping contractors; ensure flower beds are consistently weeded; pick up debris.

Arrange for planting of annual flowers; oversee cleaning out beds in fall; oversee weeding of gardens as needed between routine maintenance visits.

Ensure operational readiness of sprinkler system; inspect for leaks and malfunctions of equipment; coordinate repair with sprinkling system contractor as needed.

Arrange for re-seeding/re-sodding bare spots in lawns every spring; monitor state of lawns throughout summer.

Consult with tree service contractor and schedule feeding, trimming, and removal of trees.

Oversee arrangements for snow removal service; supervise clearing walkways of snow leading to residence and ensure walkways are maintained in a safe condition at all times; assist as needed.

Ensure cleanliness and operational readiness of outdoor grill and propane fuel tanks.

Ensure recreational equipment is ready for use and broken equipment repaired or disposed of if repair is not possible or is unsafe.

Store off-season outdoor furniture and recreational equipment.

Inspect driveway at least once a year; arrange for repairs and preventive maintenance with contractor(s). Ensure dead or fallen tree limbs are promptly removed from driveway.

Oversee and be responsible for care, maintenance, and operational readiness of power tools and other equipment.

Ensure safe and proper use of tools and equipment including compliance with established personal protective equipment requirements.

Assist with grounds preparation and support of special events that take place at the residence; may include other special duties assigned by Heads of Household.

Maintain cleanliness of interiors and exteriors of automobiles, fuel levels, and repair and maintenance requirements.

Arrange for professional detailing of all vehicles as needed.

Ensure proper paperwork is in each vehicle, i.e., registration, insurance, documentation, etc.

Maintain service records for all vehicles; arrange service as necessary.

Ensure each vehicle is stocked with standard items, i.e., umbrellas, tissues, etc.

Pool Maintenance

Oversee and conduct routine pool maintenance including monitoring water chemistry, maintaining proper chemical balance, cleaning filters, skimming, vacuuming, and ensuring pumps and filtration systems operate efficiently.

Conduct regular inspections of pool equipment and surrounding areas to ensure safe operation, cleanliness, and compliance with safety standards; arrange repairs or servicing as needed.

Maintain surrounding areas and ensuring proper storage of pool furniture and accessories.

Monitor pool supply inventory and coordinate purchasing as necessary to ensure uninterrupted operation.

General Responsibilities

Provides oversight of grounds and household maintenance for all assigned properties.

Acts as the first point of contact with all applicable parties related to property operations, such as neighbors, realtors, local and state government agencies, building officials, homeowners’ associations, builders, architects, interior designers, local property support staff, and RDV Corporation employees.

Serves as project manager for special projects and construction related work at all properties.

Solicits competitive bids as required.

Reviews project plan(s) with Principals and provides status updates, as necessary.

Team Development - Complete oversight of the property team, fostering a culture where diligence and commitment to excellence is a shared priority.

Sets the standard and reflects it when hiring, training, and in ongoing staff management. This includes a concierge-style attitude, a dedication to sophisticated service and successful navigation of etiquette protocols even when faced with ambiguity or conflict.

Strategically plans, recommends, and implements innovative and creative solutions for new and existing challenges. Continuously works proactively on long range planning.

Coordinate/schedule/monitor the following services: exterminator, trash removal, lawn, and landscape maintenance, sprinkling system, tree service, snow removal, heating/cooling systems, appliance repair, plumbing repair, electrical repair, carpet cleaning, window washing, and water treatment systems.

Maintain accurate contact list for outside vendors and contractors for the property.

Work with contractors to help develop and learn mechanical and electronic systems.

Maintain accurate record of maintenance items; keep a well-documented record of routine maintenance.

Pick-up/drop-off people or cars at airport locations.

Transport and stage bicycles at various locations as needed.

Assist with holiday decorating, i.e., Christmas lighting, and special event requirements, table set up/tear down, etc.

Must be proactive in ensuring Heads of Household are made aware of important grounds and household maintenance issues.

Maintain a positive working relationship with family members and household staff.

Perform special projects at request of Heads of Household; run errands, as necessary.

What You’ll Bring

Landscaping/grounds and maintenance experience required.

Leadership experience required.

Knowledgeable regarding proper care and maintenance of lawn, trees, shrubs, etc.

Knowledgeable regarding mechanicals, such as underground sprinkling systems and heating/cooling systems.

General knowledge and basic skill level in certain trades, such as mechanicals, HVAC, plumbing, appliance repair, building/carpentry, painting, etc.

Strong interpersonal and communication skills are essential.

Attention to detail, organization, and follow-through in daily routine is essential.

Ability to maintain a highly productive work output without immediate supervision.

Valid driver’s license required.

Responsibilities are conducted in the home(s) of the client of RDV Staffing. While an employer/employee relationship exists, it is important that employee is genuinely committed to contributing to a happy home environment. May be required to “pitch in” to perform a household task not specifically outlined within this job description.

Preservation of a peaceful household atmosphere is essential. Responsibilities should be carried out with minimum of intrusiveness into activities of the family. This requires flexibility and ingenuity with sensitivity to privacy of family members at all times.

Must demonstrate professionalism, pride, enthusiasm, and graciousness in service; must be selfmotivated; display good listening skills; be a responsible, dedicated, and dependable person of highest integrity; neat and tidy in appearance. Attention to detail and organization and follow through in daily routine essential.

The family’s privacy is of critical importance; therefore, the highest level of confidentiality in the family’s business and personal matters must be exercised at all times.

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