Leasing Professional
Rose Valley Management, Model City, NY, United States
Rose Valley Management is looking to hire a Leasing Professional to join our team!
JOB SUMMARY As a Rose Valley Management Leasing Professional, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through answering phones and persuading prospective residents to visit the property in a friendly and professional manner, as well as, consistent and timely follow-up calls and emails to prospective and/or current residents, conducting property tours and working with the potential residents to complete their application.
BENEFITS OF WORKING AT ROSE VALLEY
Opportunities for Monthly Commissions
Health, Dental and Vision Insurance
Flexible Spending Account
Health Spending Account
Commuter Benefits
Generous PTO package
401K after 1 year of service with a company match
QUALIFICATIONS
High school diploma or equivalent
A current and valid Driver’s License
At least 1 year of active leasing experience
High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans
Strong communication skills with ability to give presentations over the phone and in person
Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills
Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible
Dependable and punctual with flexibility to work weekends
Proven ability to work toward and meet targetsSolution-oriented thinker with strong problem-solving skills
Working knowledge of Appfolio software strongly preferred
DUTIES AND RESPONSIBILITIES
Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phone
Conducts tours of community, vacant apartments or models and amenities
Responsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the "curb appeal" of the property
Sends thank you cards and follows up with prospects that did not rent
Markets and leases apartments to prospective residents and supports property's marketing plan
Documents prospect activity in compliance with Fair Housing Laws. (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting)
Utilizes sales and closing techniques per established guidelines
Responsible for meeting monthly leasing goals
Accepts rental application form from prospect and verifies it. Documents the verification process completely in compliance with Fair Housing Laws. Submits the completed rental application to Community Manager for rejection or approval
Prepares move-in packet
Responsible for "shopping" competitive properties and maintaining up-to-date market knowledge
Develop and maintain an on-going resident retention program under direction of the Community Manager
Additionally, provide excellent customer service to existing residents of the property
Completes special projects as assigned by the Community Manager
Brings any area of concern to the Community Manager's attention
Daily follow up of renewals and tenant delinquency
Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's position
Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects
Performs duties as assigned or necessary
As the first impression of our community, it is important our Leasing Professional understands the value of providing strong customer service, effective sales techniques, and how to overcome objections. This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image. We are looking for a true team player to add to our growing company.
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JOB SUMMARY As a Rose Valley Management Leasing Professional, you must be a team player who is goal-driven, and have strong organizational, customer service, interpersonal and problem-solving skills. Your objective is to positively guide potential residents through the entire move-in process. This is accomplished through answering phones and persuading prospective residents to visit the property in a friendly and professional manner, as well as, consistent and timely follow-up calls and emails to prospective and/or current residents, conducting property tours and working with the potential residents to complete their application.
BENEFITS OF WORKING AT ROSE VALLEY
Opportunities for Monthly Commissions
Health, Dental and Vision Insurance
Flexible Spending Account
Health Spending Account
Commuter Benefits
Generous PTO package
401K after 1 year of service with a company match
QUALIFICATIONS
High school diploma or equivalent
A current and valid Driver’s License
At least 1 year of active leasing experience
High energy, creative and loves to sale with ability to provide strategic marketing ideas and plans
Strong communication skills with ability to give presentations over the phone and in person
Positive, friendly, and ambitious attitude with excellent problem solving, listening, and deductive reasoning skills
Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff
Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible
Dependable and punctual with flexibility to work weekends
Proven ability to work toward and meet targetsSolution-oriented thinker with strong problem-solving skills
Working knowledge of Appfolio software strongly preferred
DUTIES AND RESPONSIBILITIES
Demonstrates excellent communication skills with prospects, residents, vendors, and onsite/corporate team members via email and phone
Conducts tours of community, vacant apartments or models and amenities
Responsible for ensuring apartments are ready for show; responsible for maintaining work areas and office in clean and orderly manner; need to have an awareness of the "curb appeal" of the property
Sends thank you cards and follows up with prospects that did not rent
Markets and leases apartments to prospective residents and supports property's marketing plan
Documents prospect activity in compliance with Fair Housing Laws. (Weekly Report documentation includes telephone call, walk-in traffic, source of traffic, prospect's needs, apartments shown and reason for not renting)
Utilizes sales and closing techniques per established guidelines
Responsible for meeting monthly leasing goals
Accepts rental application form from prospect and verifies it. Documents the verification process completely in compliance with Fair Housing Laws. Submits the completed rental application to Community Manager for rejection or approval
Prepares move-in packet
Responsible for "shopping" competitive properties and maintaining up-to-date market knowledge
Develop and maintain an on-going resident retention program under direction of the Community Manager
Additionally, provide excellent customer service to existing residents of the property
Completes special projects as assigned by the Community Manager
Brings any area of concern to the Community Manager's attention
Daily follow up of renewals and tenant delinquency
Maintains knowledge and understanding of and adheres to established policies and procedures for the leasing agent's position
Included in the overall responsibility of leasing apartments is taking telephone inquiries, greeting prospects, showing apartments, taking applications and deposits, verifying information, and follow-up of all prospects
Performs duties as assigned or necessary
As the first impression of our community, it is important our Leasing Professional understands the value of providing strong customer service, effective sales techniques, and how to overcome objections. This position requires the ability to communicate effectively with residents, prospects and vendors, and to present a positive, professional image. We are looking for a true team player to add to our growing company.
#J-18808-Ljbffr