Chief Operating Officer (Assistant Director of Transportation)

Salary $155,771.77 - $248,612.45 Annually Location Plantation, FL Job Type Full-Time Job Number 1414304 Department Transp Ops Bus Operations Opening Date 03/20/2026 Closing Date Continuous IMPORTANT ***TO BE OFFICIALLY CONSIDERED, PLEASE APPLY AT: BCTJobs.org/BCT-COO SCOPE OF WORK The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Responsible for strategic direction and execution for all assigned operating sections within the Transportation Department. Leads and oversees the management of all service delivery, including rolling stock maintenance, to ensure service commitments are met. Monitors performance and ensures tracking of KPI's and analyzes data for trends providing responses for improvement. Facilitates solutions to problems for all operations, employees, and customers. Collaborates with key stakeholders where necessary. Assists with strategic planning for operations future needs and deliverables. Strives for continuous improvement across all operations sections. Oversees and ensures compliance with the formulation and execution of the annual budgets. Prepares, assists, and responds to various audits. Creates action plans for deficiencies. Represents Broward County Transportation at Board of County Commissioner meetings, constituent meetings, transportation events, public functions, etc. Attends Operations related seminars, conferences, trainings to increase knowledge base and learn best newest practices. Participates in Union negotiations, grievances, arbitrations, etc. Ensures employee performance management is executed fairly and timely. Assists with recruitment of vacant positions. Ensures that a culture of safety is promoted throughout the organization. Performs other work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None SPECIAL INFORMATION Competencies Financial Acumen Interprets and applies key financial indicators to make better business decisions. Provides rich and rigorous forecasts of the financial implications of ideas and opportunities. Makes well-balanced decisions regarding expenditures that take into account multiple considerations. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Offers penetrating questions to help others get to the heart of complex situations and find strong solutions. Uses a range of inputs to fully understand and solve problems. Balances Stakeholders Anticipates and balances the needs of multiple stakeholders. Shares stakeholder feedback while inspiring others to consistently seek input and learn from their internal and external stakeholders. Promotes an environment of high ethical standards and cross-cultural sensitivity in working with all stakeholders. Strategic Mindset Seeing ahead to future possibilities and translating them into breakthrough strategies. Keeps up to date on current and future industry trends and market forces and considers these when making decisions. Clearly identifies and prioritizes efforts and initiatives to have the greatest strategic impact on the organization. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. Makes nimble plans accounting for a range of risks and contingencies. Achieves greater cohesion, integration, and alignment between own group and other areas. Both persistent in adversity and nimble in change. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Encourages and rewards continuous improvement and quality outcomes. Equips others to handle day-to-day tasks effectively on their own. Integrates systems to improve quality and service. Ensures Accountability Holds self and others accountable to meet commitments. Helps team hold each other accountable for goals, adherence to policies and procedures. Tracks team metrics and milestones, redirecting effort, as necessary, for continued progress. Interpersonal Savvy Relates openly and comfortably with diverse groups of people. Takes time to build rapport in meetings; speaks about common interests and priorities; shows tact and sensitivity in difficult interpersonal situations. Maintains productive relationships with a wide variety of people and from a range of backgrounds. Builds Effective Teams Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Mentors others on how to build effective teams; takes actions to correct dysfunctional teams. Ensures that the team has the right mix of skills; leverages individual strengths effectively. Drives Vision and Purpose Paints a compelling picture of the vision and strategy that motivates others to action. Makes the vision real for others and encourages people to buy in; paints an engaging and illuminating picture of future possibilities for the team. Gives people an understanding of how their efforts and contributions make a positive difference. Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Is a powerful role model for adaptability; adeptly shifts approach and helps others do the same. Can be both persistent and flexible, as needed. Helps others adapt swiftly to new situations.