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Gaming Point Of Sale Sales Engineer

Agilysys, Las Vegas, NV, United States


Agilysys is a leading provider of technology solutions for the hospitality industry, offering tools that help properties enhance guest experiences, optimize operations, and drive profitability. Their comprehensive suite of products includes Point of Sale (POS), Property Management Systems (PMS), inventory management, and analytics. Dedicated to innovation and customer success, Agilysys prides itself on building long-term partnerships. Operating globally across North America, Europe, Asia‑Pacific, and India, the company’s corporate headquarters is located in Alpharetta, GA.

Role Description This is a full‑time, on‑site role based in Las Vegas, NV for a Gaming Point Of Sale Sales Engineer. The Sales Engineer will act as a technical expert, assisting in sales presentations to prospective customers, identifying customer needs, and developing tailored point‑of‑sale solutions for gaming and hospitality environments. Responsibilities include conducting software demonstrations, collaborating with sales teams to create proposals, providing pre‑sales technical support, and ensuring that technical solutions align with client requirements.

Qualifications

Product Demonstrations & Presentations

Pre‑Sales Support (Requirements Gathering, Solution Definition & RFP Responses

Company Promotion (Trade Shows & Conferences)

Define the functional and technical solutions for customers in collaboration with Product Owners, including RFI/RFP technical solutions. These solutions will cover the full range of F&B solutions.

Develop requirements documentation that clearly reflects Gaming customer needs.

Requirements for success:

Bachelor’s degree preferred or equivalent combination of technical education and work experience

3-5 years of experience as a Sales Engineer or related customer‑facing experience

Expert knowledge of Agilysys’ F&B Products including InfoGenesis, IG Flex, OnDemand, and KDS

Deep industry knowledge in the Casino space

Strong understanding of enterprise software principles (API, relational databases, networking, services).

Road Warrior: 50% travel

Secures input from all necessary stakeholders as necessary, to ensure appropriate solution is provided

Coordinates closely with internal sales, sales support, and service resources to align solution design with customer’s business requirements.

Opportunistically pursue and collaborates with sales to ensure these opportunities are effectively covered and advanced

Solid understanding of hospitality business best practices.

Exceptional verbal and written communication skills

Enthusiastic personality and a passion for hospitality

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