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Intake Specialist

Horizon Hospice of Colorado, Wheat Ridge, CO, United States


Job Title: Hospice Referral Intake Specialist (Part-Time or Full-Time)

Location:

Wheat Ridge

Pay Range:

$20.00 – $25.00 per hour (based on experience)

About the Role We are seeking a compassionate and detail-oriented Hospice Referral Intake Specialist to serve as the first point of contact for patients, families, and healthcare partners. This role is essential in ensuring timely, coordinated, and supportive access to hospice care.

This position offers flexible scheduling allowing team members to build a schedule that fits their availability while ensuring consistent 7-day coverage.

Available Shifts Candidates may select from the following shift options to build a schedule of:

Part-Time:

Up to 24 hours/week

Full-Time:

Up to 32–40 hours/week

Shift Options Include:

9:30 AM – 4:00 PM (6-hour shift)

8:30 AM – 12:30 PM (4-hour shift)

12:30 PM – 4:30 PM (4-hour shift)

Shifts are available 7 days per week, including weekends, to cover patient referral needs. Schedules are built collaboratively and may include a mix of weekday and weekend coverage.

Key Responsibilities

Referral Processing:

Receive and manage hospice referrals, ensuring all required documentation is complete and accurate

Patient & Family Communication:

Provide clear, compassionate guidance on hospice services, eligibility, and next steps

Care Coordination:

Collaborate with clinical teams, social workers, and external providers to ensure smooth admissions

Insurance Verification:

Confirm coverage, benefits, and eligibility for hospice services

Compliance:

Maintain adherence to Medicare, Medicaid, and state hospice regulations

Documentation:

Accurately enter and maintain patient information in electronic medical systems

Qualifications

High school diploma required; Associate's or Bachelor's degree in healthcare or related field preferred

1–2 years of experience in healthcare intake, hospice, home health, or similar setting (hospice experience preferred)

Healthcare experience, especially in patient-facing roles like CNA or Medical Assistant, is a strong plus

Strong communication and interpersonal skills

Proficiency with electronic medical records (EMR) systems

Ability to manage multiple priorities and coordinate across teams

What We Offer

Flexible scheduling with predictable shift options

Opportunity for part-time or full-time hours

Meaningful work supporting patients and families during critical moments

Collaborative, mission-driven team environment

Why Join Us? This role is ideal for someone who values flexibility, purpose-driven work, and consistent but manageable hours. Whether you are seeking part-time stability or building toward full-time, we offer a structure that supports both.

Apply today to help ensure patients and families receive timely, compassionate hospice care.

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