Customer Service Representative
Hiverecruiter, Saint Paul, MN, United States
Join our
established ,
leading insurance network
client is seeking a
Customer Service Representative!
What You’ll Do: Respond to incoming calls and emails from clients regarding policies, billing, and general service inquiries; provide clear, timely, and professional assistance.
Process policy changes, endorsements, and cancellations as requested by clients.
Issue certificates of insurance and other policy-related documentation.
Maintain accurate and up-to-date client records within the agency management system.
Manage incoming and outgoing mail, faxes, and other correspondence.
Assist with billing inquiries and payment processing as needed.
Serve as a liaison between clients and insurance carriers to resolve service issues, billing discrepancies, and other concerns in a timely and professional manner.
What We’re Looking For: 2+ years
of related experience (e.g., in insurance offices, carriers, agencies, brokers, or call centers).
Active
P&C insurance license required .
Associate’s or Bachelor’s degree in a relevant field preferred.
Strong verbal and written communication skills.
Exceptional organizational abilities with strong attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritize tasks in a fast-paced environment.
Positive attitude with a genuine passion for helping clients.
#J-18808-Ljbffr
established ,
leading insurance network
client is seeking a
Customer Service Representative!
What You’ll Do: Respond to incoming calls and emails from clients regarding policies, billing, and general service inquiries; provide clear, timely, and professional assistance.
Process policy changes, endorsements, and cancellations as requested by clients.
Issue certificates of insurance and other policy-related documentation.
Maintain accurate and up-to-date client records within the agency management system.
Manage incoming and outgoing mail, faxes, and other correspondence.
Assist with billing inquiries and payment processing as needed.
Serve as a liaison between clients and insurance carriers to resolve service issues, billing discrepancies, and other concerns in a timely and professional manner.
What We’re Looking For: 2+ years
of related experience (e.g., in insurance offices, carriers, agencies, brokers, or call centers).
Active
P&C insurance license required .
Associate’s or Bachelor’s degree in a relevant field preferred.
Strong verbal and written communication skills.
Exceptional organizational abilities with strong attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask and prioritize tasks in a fast-paced environment.
Positive attitude with a genuine passion for helping clients.
#J-18808-Ljbffr