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Enterprise IT Provisioning Specialist 4960

Tier4 Group, Atlanta, GA, United States


Enterprise IT Provisioning / Onboarding Specialist Location:

Onsite 4 days/week (Monday - Thursday Onsite, WFH Fridays)– Atlanta, GA 30339 Environment:

Fast‑paced enterprise supporting 6,000+ endpoints (PC + Cloud PC) Role Overview

This is a

dedicated onboarding and identity provisioning role , not general IT support. The Enterprise IT Provisioning / Onboarding Specialist owns

Day‑1 readiness

for new hires and contractors at scale. This role is responsible for ensuring every user arrives

fully provisioned, properly licensed, securely configured, and productive on their first day

across identity, access, and devices. You will manage

joiner and leaver workflows end‑to‑end , partner closely with HR and downstream IT teams, and act as the escalation point for onboarding and identity workflow failures. Success in this role is measured by

accuracy, speed, automation, and Day‑1 success , not ticket volume. Candidates with experience in

identity provisioning, joiner/leaver workflows, Intune/Autopilot onboarding, or Windows 365 Cloud PC provisioning

will be especially successful in this role. What You’ll Be Doing

Own

high‑volume onboarding provisioning

for permanent and contract employees Execute

identity setup and access provisioning

using Entra ID (users, groups, roles, licenses) Prepare and deliver

Day‑1 ready devices

using Intune and Autopilot (PC + Cloud PC) Ensure correct

Microsoft 365 licensing, mailbox access, and application access

before start date Troubleshoot and resolve

onboarding blockers

(identity, access, device, licensing issues) Serve as the escalation point for

Day‑1 provisioning failures Partner with HR and IT teams to ensure accurate data, timing, and handoffs Own

offboarding and deprovisioning , including access removal, license cleanup, and hardware recovery Contribute to

automation, documentation, and repeatable onboarding workflows Required Experience & Skills

Hands‑on experience in

enterprise onboarding / provisioning environments (500+ users minimum) Strong experience with

Microsoft Entra ID (Azure AD):

User provisioning, Group‑based access, Conditional Access, RBAC / PIM Experience with

Microsoft Intune & Autopilot

for large‑scale device provisioning Microsoft 365 licensing and access management

experience Experience supporting

PC and Cloud PC onboarding workflows Familiarity with

ITSM orchestration tools

(TeamDynamix, ServiceNow, or similar) Strong incident and escalation management skills in fast‑paced environments Ability to communicate clearly and calmly during

Day‑1 onboarding escalations Experience owning the

full offboarding lifecycle

(identity, licenses, devices)

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