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ServiceNow/Sailpoint Integrations Developer- Remote

ConsultNet Technology Services and Solutions, Minneapolis, MN, United States


Job Details Title: ServiceNow Developer (with SailPoint ISC Integration)

Location: Remote

Target Start Date: 2/23/26

Type: (C, CTH, D) Contract

Pay Rate / Salary: $90 max pay

Key Responsibilities

Configure, maintain, and enhance ServiceNow modules (ITSM, ITOM, HRSD, CMDB) to support clinical and administrative workflows.

Design, build, and optimize integrations between ServiceNow and SailPoint ISC, including REST/SOAP APIs, event‑driven automation, and SCIM‑based provisioning.

Integrate SailPoint ISC with the ServiceNow Service Catalog, enabling automated access requests, approvals, and provisioning workflows.

Build and refine identity lifecycle processes (joiner/mover/leaver) to ensure timely and compliant access for providers, nurses, and staff.

Support access request workflows for clinical applications (EHR/EMR, imaging, pharmacy systems) and ensure alignment with governance and compliance policies.

Troubleshoot identity, workflow, and integration issues across ServiceNow and SailPoint, ensuring minimal disruption to patient‑care operations.

Collaborate with IAM, Security, HR, Clinical Informatics, and IT Operations teams to streamline access governance and reduce manual processes.

Maintain documentation, integration diagrams, and compliance artifacts to support HIPAA, HITRUST, and SOC2 audits.

Participate in roadmap planning for identity automation, ServiceNow platform maturity, and healthcare‑specific workflow improvements.

Required Skills

3-5 years of ServiceNow administration or development experience in a healthcare or regulated environment.

Hands‑on experience integrating ServiceNow with SailPoint ISC, including:

Identity lifecycle management

API‑based integrations

Service Catalog integration

Access modeling and governance

Automated provisioning/deprovisioning

Strong understanding of healthcare IAM concepts, including:

Role‑based access for clinical applications

Provider onboarding/offboarding

Least‑privilege and compliance requirements

Ability to translate clinical and operational requirements into scalable, automated technical solutions.

Preferred Qualifications

ServiceNow CSA, CAD, or CIS certifications.

SailPoint ISC or IdentityIQ certifications or advanced experience.

Experience with EHR systems (Epic, Cerner, Meditech) and clinical access workflows.

Familiarity with HIPAA, HITRUST, and healthcare audit processes.

Experience with Azure AD, SSO, MFA, SAML, OAuth, and SCIM.

Background in healthcare security operations or clinical IT support.

Soft Skills

Strong communication skills with the ability to work effectively with clinical, administrative, and technical stakeholders.

Comfortable navigating fast‑paced, high‑stakes environments where access issues directly impact patient care.

Process‑improvement mindset with a focus on automation and reducing manual workload.

Ability to manage multiple priorities and work independently.

We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

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