Service Desk II Analyst — Grow, Mentor & Impact IT

A leading IT services company in New York seeks a Service Desk Level II Analyst to provide robust technical support and mentorship. The role requires 2–4 years of technical support experience, strong communication skills, and expertise in network troubleshooting. Ideal candidates will hold an associate or bachelor’s degree in computer science and possess an ITIL Foundation certification. Join a collaborative team dedicated to delivering exceptional IT services and supporting each other's growth. #J-18808-Ljbffr