Decatur Housing Authority Property Manager
Decatur-Morgan County Chamber of Commerce, Decatur, AL, United States
Property Manager
The Property Manager is responsible for overseeing the operations of housing properties, ensuring efficient management, maintaining high occupancy rates, enforcing lease terms, and supervising on-site staff. This role demands a mix of administrative expertise, tenant relations, and property maintenance oversight. The Property Manager reports to the Director of Housing and is integral to maintaining a safe, well-maintained living environment for residents. Responsibilities
Customer Service: Engage with tenants to address complaints, resolve conflicts, and enforce lease agreements. Work with tenants on payment arrangements, lease compliance, and document submission. Provide guidance and counseling to tenants facing eviction or other issues. Administrative: Approve purchase orders, order supplies, and ensure administrative records are accurate and timely. Monitor Tenant Account Receivables (TARs) and ensure rent collections are timely and below a 2.5% delinquency rate. Ensure all bank deposits match tenant accounts payable and are processed promptly. Conduct routine property inspections, including move-in and move-out assessments. Supervise contractors' work, ensuring it meets quality standards. Schedule and coordinate outside contractors for repairs and maintenance. Supervision: Oversee the performance of on-site staff, including maintenance personnel, a receptionist/intake specialist, and an assistant property manager. Assign tasks, set performance standards, and conduct regular evaluations. Provide training to new employees and evaluate introductory employees' progress. Develop and deliver training programs for new hires, ensuring they are familiar with policies and procedures. All other duties as assigned. Knowledge, Skills, and Abilities
General understanding of rental management principles and housing regulations. Familiarity with HUD guidelines and compliance requirements. Basic financial and budget management. Proficiency in Microsoft Office (Word, Excel, Outlook), Zoom, Microsoft Teams, and TenMast Tenant Management Software. Excellent communication skills, both written and verbal. Excellent organizational and time management skills. Ability to multitask. Qualifications
Must possess a high school diploma or GED, with at least two (2) years of property management experience. Must be willing and able to obtain the following certification within six (6) months of employment: Rent Calculation Certification Housing Management Certification Must be bondable and insurable under the Housing Authority's insurance policy. Ability to travel occasionally for training or other purposes. Physical Requirements
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work. Supervisory Responsibilities
This position is a supervisory position and oversees the following positions: Maintenance Receptionist/Intake Specialist Assistant Property Manager
The Property Manager is responsible for overseeing the operations of housing properties, ensuring efficient management, maintaining high occupancy rates, enforcing lease terms, and supervising on-site staff. This role demands a mix of administrative expertise, tenant relations, and property maintenance oversight. The Property Manager reports to the Director of Housing and is integral to maintaining a safe, well-maintained living environment for residents. Responsibilities
Customer Service: Engage with tenants to address complaints, resolve conflicts, and enforce lease agreements. Work with tenants on payment arrangements, lease compliance, and document submission. Provide guidance and counseling to tenants facing eviction or other issues. Administrative: Approve purchase orders, order supplies, and ensure administrative records are accurate and timely. Monitor Tenant Account Receivables (TARs) and ensure rent collections are timely and below a 2.5% delinquency rate. Ensure all bank deposits match tenant accounts payable and are processed promptly. Conduct routine property inspections, including move-in and move-out assessments. Supervise contractors' work, ensuring it meets quality standards. Schedule and coordinate outside contractors for repairs and maintenance. Supervision: Oversee the performance of on-site staff, including maintenance personnel, a receptionist/intake specialist, and an assistant property manager. Assign tasks, set performance standards, and conduct regular evaluations. Provide training to new employees and evaluate introductory employees' progress. Develop and deliver training programs for new hires, ensuring they are familiar with policies and procedures. All other duties as assigned. Knowledge, Skills, and Abilities
General understanding of rental management principles and housing regulations. Familiarity with HUD guidelines and compliance requirements. Basic financial and budget management. Proficiency in Microsoft Office (Word, Excel, Outlook), Zoom, Microsoft Teams, and TenMast Tenant Management Software. Excellent communication skills, both written and verbal. Excellent organizational and time management skills. Ability to multitask. Qualifications
Must possess a high school diploma or GED, with at least two (2) years of property management experience. Must be willing and able to obtain the following certification within six (6) months of employment: Rent Calculation Certification Housing Management Certification Must be bondable and insurable under the Housing Authority's insurance policy. Ability to travel occasionally for training or other purposes. Physical Requirements
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying light items such as papers, books, small parts; driving an automobile, etc. No special physical demands are required to perform the work. Supervisory Responsibilities
This position is a supervisory position and oversees the following positions: Maintenance Receptionist/Intake Specialist Assistant Property Manager