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Front Desk Membership Sales

Hand & Stone Massage and Facial Spa, Florida, NY, United States


Responsive recruiter Benefits

Bonus based on performance

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training & development

Wellness resources

Spa Sales Associate / Front Desk (Membership Sales) Hand & Stone Massage and Facial Spas – Hollywood, Sunrise – Sawgrass and Weston

$14 — $16 per hour

Typical weekly earnings:

$710 — $900 with commissions and bonuses

Full-Time / Part-Time | Bilingual Preferred

This is a

sales-focused front desk role

where you will help guests discover wellness services and enroll clients into our membership program.

Hand & Stone Massage and Facial Spa in Weston is looking for a

friendly, energetic Spa Sales Associate

who enjoys working with people, selling memberships, and helping keep the spa fully booked.

This role is perfect for someone who thrives in a

goal-driven environment

and enjoys creating a great guest experience.

Compensation

$14 — $16 per hour base pay

Weekly earning potential: $710 — $900 including commissions

Additional Earning Opportunities Include

Commission on membership sales

Monthly performance bonuses

Team contests and incentives

Benefits Include

Employee discounts on spa services and retail

Complimentary massage or facial monthly

Flexible scheduling

Growth opportunities into leadership roles

Schedule Requirements Peak-hour coverage is required.

Applicants Must Be Available For

Evenings

Weekends

Holidays when needed

What You’ll Do Membership Sales (Primary Focus)

Present and sell spa memberships during checkout

Explain membership benefits and value confidently

Help guests understand the benefits of regular massage and facial services

Follow up with potential members

Fill the Schedule (No White Space)

Call, text, and follow up with guests to book appointments

Confirm upcoming appointments

Reschedule cancellations quickly

Encourage prebooking for future visits

Front Desk Guest Experience

Greet guests and create a welcoming spa environment

Answer phone calls and assist with reservations

Recommend spa services and enhancements

Support massage therapists and estheticians during busy shifts

Maintain an organized and professional front desk

Performance Bonuses Based On

Membership conversion

Appointments booked

Prebooking percentage

Average ticket and upgrades

Guest experience

Requirements

1 year experience in sales or customer service

Comfortable recommending services and asking for the sale

Strong communication and people skills

Reliable attendance and punctuality

Comfortable using booking or POS systems

Experience in

spa, fitness studios, hospitality, retail, or wellness environments

is strongly preferred.

Bilingual English/Spanish is a plus.

Growth Opportunities Top Performers Have Opportunities To Grow Into

Lead Spa Associate

Assistant Spa Manager

Spa Management roles

Compensation: $710.00 – $900.00 per week

At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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