TekSynap is hiring: Designer (UI/UX & Customer Discovery) w/Secret Clearance in

Designer (UI/UX & Customer Discovery)

TekSynap is seeking a Designer (UI/UX & Customer Discovery) to join our team at the F-35 Joint Program Office (JPO) to focus on human-centered design and customer discovery to ensure DevSecOps platforms are intuitive, functional, and widely adopted by users.

Required Qualifications

Experience:

• 5+ years UI/UX design in Agile or DevSecOps environments.
• Demonstrated experience in customer discovery and prototyping (Figma, Adobe XD, etc.).
• Strong communication and human-centered design skills.

Certifications:

• 8570 certification: IAT Level II preferred.

Education:

• Bachelor's degree in design, HCI, Communications, or related field.

Clearance:

• Secret clearance required.

Responsibilities

• Apply human-centered design to JPO DevSecOps platforms and portals.
• Develop wireframes, prototypes, and interface frameworks.
• Conduct customer discovery and stakeholder interviews.
• Improve user adoption through intuitive design and communication strategies.

Competencies

• Human-Centered Design (HCD) & Design Thinking
• Wireframing & prototyping (Figma, Adobe XD, Balsamiq)
• Customer discovery & user research
• Agile UX design methods
• Communication & adoption strategy

Overview

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Arlington, VA
• Type of environment: Office
• Noise level: Low
• Work schedule: On-site (with limited hybrid flexibility)
• Amount of Travel: Limited travel 5% (Ft. Worth, TX; WPAFB, OH)

WORK AUTHORIZATION/SECURITY CLEARANCE

U.S. Citizen

Active Secret clearance (Top Secret/SAP preferred).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice