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2026-2027 Ticket Operations & Analytics Assistantship

Orange Bowl, Florida, NY, United States


POSITION : Ticket Operations & Analytics Assistantship

DEPARTMENT:

Ticket Sales & Services

REPORTS TO:

Manager, Ticket Operations & Analytics

STATUS:

Temporary Full-Time, Non-Exempt, Onsite

SUMMARY:

Provide support to the Ticket Sales & Services Department by assisting with CRM and Data Analytics, as well as ticket sales, service, operational and marketing requirements. The Ticket Operations Assistantship will learn to be proficient in all ticket operational tasks.

Duration: 6.5 months /Tentative start date: Fall 2026

ESSENTIAL FUNCTIONS Fulfillment

Process ticket orders via Archtics and maintain high level records

Fulfill ticket orders and maintain distribution channel of all ticketed products

Assist with printing of ticketed products via Archtics, including technical support for printers

Marketing Support Serve as liaison with marketing department

Edit sales materials via Illustrator/Photoshop

Front line support Assist with daily operations of the Ticket Sales and Services Department

Assist in processing in-house orders and payments and work closely with the other departments to ensure prompt and accurate processing of orders

Assist in the packaging and mailing of ticket orders and provide follow-up information for recipients

Work on-site at Orange Bowl events

May be required to handle money and ensure correct procedures are being followed

Other duties as assigned

QUALIFICATIONS Bachelor's degree

CRM, Ticket Sales, service, and/or box office related experience is preferred

Must be able to maintain confidentiality of all customer account information

Excellent communications and interpersonal skillsAbility to work flexible hours based on events, including daytime, evening, weekends and holidays, as needed

Must have professional attitude and appearance and have strong teamwork skills

Valid Driver's License

NOTE The OBC conducts background screening and drug testing as part of its pre-employment hiring process

The OBC is an Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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