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Property Manager

Confidential, Malden, MA, United States


Job Title Property Manager – Affordable Housing (Project-Based Section 8)

Position Summary The Property Manager is responsible for the overall management and daily operations of an affordable housing community, with a strong focus on Project-Based Section 8 (PBV/PBRA) programs. This role ensures regulatory compliance, financial performance, and high-quality resident services while maintaining a well-managed, safe, and welcoming community. The ideal candidate brings deep knowledge of affordable housing compliance, strong leadership skills, and a commitment to serving diverse resident populations.

Key Responsibilities

Oversee the day‑to‑day operations of the property, including leasing, maintenance coordination, resident relations, and financial management.

Ensure full compliance with all federal, state, and local housing regulations, with particular expertise in Project‑Based Section 8 requirements (HUD guidelines, income certifications, recertifications, and reporting).

Manage the certification and recertification process, ensuring accuracy, timeliness, and audit readiness.

Prepare, monitor, and manage operating budgets; track expenses and revenue to meet financial goals.

Maximize occupancy through effective leasing strategies while maintaining compliance with eligibility requirements.

Supervise and mentor on‑site staff, including leasing professionals, maintenance personnel, and administrative team members.

Coordinate maintenance and capital improvement activities to preserve the physical condition and value of the property.

Handle resident concerns, conflict resolution, and lease enforcement in a professional and compliant manner.

Maintain strong relationships with regulatory agencies, vendors, and community partners.

Prepare for and successfully manage internal and external audits, inspections, and compliance reviews (e.g., MORs, REAC inspections).

Ensure accurate and timely reporting, including rent rolls, occupancy reports, and compliance documentation.

Qualifications

High school diploma or equivalent required; Bachelor’s degree in Property Management, Business, or related field preferred.

Minimum of 3–5 years of property management experience, with a strong emphasis on affordable housing.

Demonstrated expertise in Project‑Based Section 8 (PBRA/PBV) programs and HUD regulations.

Experience with LIHTC (Low‑Income Housing Tax Credit) programs is a plus.

Strong understanding of compliance processes, including income verification and recertification procedures.

Proven ability to manage budgets and achieve financial targets.

Excellent leadership, organizational, and communication skills.

Proficiency in property management software (e.g., Yardi, RealPage, or similar).

Relevant certifications (e.g., COS, CPO, HCCP) are highly desirable.

Regulatory and Compliance Expertise

Leadership and Team Management

Resident Relations and Customer Service

Attention to Detail

Problem Solving and Conflict Resolution

Working Conditions

Primarily on‑site role with occasional need for extended hours during audits, inspections, or emergencies.

May require participation in on‑call rotation, depending on property needs.

Why Join Us Join a mission‑driven organization committed to providing quality affordable housing and fostering strong communities. This role offers the opportunity to make a meaningful impact while advancing your career in a collaborative and supportive environment.

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