Personal Banker
PNC, Sarasota, FL, United States
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We work together each day to foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Personal Banker within PNC’s Retail Branch organization, you will be based in Sarasota, FL at the Ringling Financial Center location.
Bilingual Spanish preferred.
Job Description
Acquire and deepen the branch customer base through proactive sales and service activities, managing the customer experience and identifying opportunities to improve financial wellbeing.
Drive proactive sales conversations via a defined process—outbound calling, service to sales, teller interactions, appointment setting, lobby engagement—to elevate client loyalty and secure new revenue.
Create customer loyalty and grow share of wallet with a differentiated experience, using technology, tools, and resources to educate customers.
Apply product and procedural knowledge to identify, mitigate, and solve customer problems, thus enhancing loyalty.
Manage risk through adherence to policies and procedures, demonstrating sound judgment and maintaining branch operations efficiently.
Qualifications Successful candidates will have:
3+ years of customer‑facing banking experience and a solid understanding of banking products and services.
Strong communication and problem‑solving skills with a focus on customer service.
Ability to manage multiple priorities and work collaboratively in a team environment.
Bachelor’s or Associate’s degree (or equivalent experience). No degree required.
Knowledge of digital banking tools and a proactive sales mindset.
Benefits
Medical, prescription drug, dental, and vision coverage; life and disability insurance.
401(k) with company match, pension, and stock purchase plans.
Paid time off: vacation, holidays, and family leave.
Educational assistance and wellness programs.
Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Disability Accommodations Statement If an accommodation is required, contact us via email at
AccommodationRequest@pnc.com
or call 877‑968‑7762, saying "Workday" for assistance. All information is confidential and used only for accommodations.
#J-18808-Ljbffr
Bilingual Spanish preferred.
Job Description
Acquire and deepen the branch customer base through proactive sales and service activities, managing the customer experience and identifying opportunities to improve financial wellbeing.
Drive proactive sales conversations via a defined process—outbound calling, service to sales, teller interactions, appointment setting, lobby engagement—to elevate client loyalty and secure new revenue.
Create customer loyalty and grow share of wallet with a differentiated experience, using technology, tools, and resources to educate customers.
Apply product and procedural knowledge to identify, mitigate, and solve customer problems, thus enhancing loyalty.
Manage risk through adherence to policies and procedures, demonstrating sound judgment and maintaining branch operations efficiently.
Qualifications Successful candidates will have:
3+ years of customer‑facing banking experience and a solid understanding of banking products and services.
Strong communication and problem‑solving skills with a focus on customer service.
Ability to manage multiple priorities and work collaboratively in a team environment.
Bachelor’s or Associate’s degree (or equivalent experience). No degree required.
Knowledge of digital banking tools and a proactive sales mindset.
Benefits
Medical, prescription drug, dental, and vision coverage; life and disability insurance.
401(k) with company match, pension, and stock purchase plans.
Paid time off: vacation, holidays, and family leave.
Educational assistance and wellness programs.
Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
Disability Accommodations Statement If an accommodation is required, contact us via email at
AccommodationRequest@pnc.com
or call 877‑968‑7762, saying "Workday" for assistance. All information is confidential and used only for accommodations.
#J-18808-Ljbffr