Associate Director of Enterprise Infrastructure
Oberlin College Development, Oberlin, OH, United States
Associate Director of Enterprise Infrastructure
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The Associate Director of Enterprise Infrastructure provides strategic and operational leadership for the core technology platforms that support teaching, learning, research, and administrative operations at Oberlin College. Reporting to the Director of Enterprise Infrastructure, this full‑time, 12‑month Administrative and Professional Staff position is responsible for the planning, governance, security, and continuous modernization of the College’s enterprise cloud services, identity and access management ecosystem, private cloud infrastructure, and foundational cybersecurity practices.
This role requires a balanced combination of technical depth, organizational leadership, project execution, and service management discipline. The Associate Director ensures that institutional infrastructure remains secure, resilient, scalable, and aligned with Oberlin’s academic mission and strategic priorities, while maintaining high standards of reliability, compliance, and operational excellence.
Responsibilities Enterprise Cloud and Platform Services
Provide leadership for the design, administration, and lifecycle management of enterprise collaboration and cloud platforms, ensuring service reliability, cost stewardship, and alignment with institutional security standards.
Google Workspace administration, governance, storage management, and collaboration optimization.
Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams, with responsibility for licensing, security configuration, and service health.
Microsoft Azure infrastructure including compute, networking, storage, automation and cloud security architecture.
Identity and Access Management (IDM)
Serve as the College’s operational leader for Identity and Access Management, responsible for the reliability, governance, and continuous improvement of institutional identity services.
Primary systems: Okta for single sign‑on, multi‑factor authentication, lifecycle automation and application integration; Microsoft Entra ID for directory services, conditional access and identity governance.
Collaborate with the Information Security unit to align identity controls with cybersecurity frameworks, strengthen authentication and access governance, support monitoring and vulnerability remediation, and advance Zero‑Trust architecture and audit readiness.
Cybersecurity and Infrastructure Risk Management
Ensure infrastructure services are secure by design and compliant with institutional policy and regulatory expectations.
Implement system hardening standards and infrastructure security controls.
Participate in vulnerability management and remediation processes.
Provide technical leadership during infrastructure‑related security incidents.
Support compliance reviews, audits and resilience planning.
Team Leadership and Operational Management
Provide direct supervision and professional leadership for systems administrators and infrastructure staff.
Establish operational priorities, performance expectations and professional development plans.
Foster a culture of service excellence, collaboration, accountability and security awareness.
Coordinate with other CIT units and campus stakeholders to support institutional technology needs.
Project Delivery, Change Management, and Service Governance
Lead infrastructure modernization initiatives and ensure disciplined execution of technology projects.
Oversight of cloud migrations, platform upgrades and infrastructure lifecycle initiatives.
Apply structured project management methodologies to ensure delivery within scope, schedule and budget.
Enforce formal change management practices to minimize operational risk and service disruption.
Maintain service catalogs, technical documentation and operational runbooks.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity or related discipline, or an equivalent combination of education and professional experience.
Minimum five to seven years of progressively responsible experience in enterprise infrastructure, cloud platforms and identity management.
Hands‑on expertise with Google Workspace, Microsoft 365, Microsoft Azure, Okta and Microsoft Entra ID.
Strong knowledge of cybersecurity principles, identity security, system hardening and infrastructure risk mitigation.
Experience supervising technical staff and managing complex technology initiatives.
Ability to work primarily onsite with limited remote flexibility.
Desired Qualifications
Experience with IT Service Management frameworks such as ITIL.
Project Management Professional (PMP) certification or equivalent training.
ITIL Foundation certification or comparable service‑management experience.
Advanced cybersecurity certifications such as CISSP, CISM or willingness to obtain.
Prior experience in higher education or similar environments.
Strong written and verbal communication skills with ability to present technical information to diverse audiences.
Salary will be commensurate with qualifications and experience. Compensation includes an excellent benefits package including tuition benefits for eligible children to attend Oberlin College and many other institutions.
Special Instructions to Applicants Documents Needed to Apply
Resume
List of References
Cover Letter (optional)
Office of Human Resources Oberlin College 173 West Lorain Street Oberlin, OH 44074
Phone:
(440) 775-8430 Fax:
(440) 775-8683 Hours:
M‑F 8:00 a.m. – 5:00 p.m.
Human Resources Email:
human.resources@oberlin.edu
http://new.oberlin.edu/office/human-resources/
#J-18808-Ljbffr
Apply for this Job
link/button.
If you would like to bookmark this position for later review, click on the
Bookmark
link. If you would like to print a copy of this position for your records, click on the
Print Preview
link.
The Associate Director of Enterprise Infrastructure provides strategic and operational leadership for the core technology platforms that support teaching, learning, research, and administrative operations at Oberlin College. Reporting to the Director of Enterprise Infrastructure, this full‑time, 12‑month Administrative and Professional Staff position is responsible for the planning, governance, security, and continuous modernization of the College’s enterprise cloud services, identity and access management ecosystem, private cloud infrastructure, and foundational cybersecurity practices.
This role requires a balanced combination of technical depth, organizational leadership, project execution, and service management discipline. The Associate Director ensures that institutional infrastructure remains secure, resilient, scalable, and aligned with Oberlin’s academic mission and strategic priorities, while maintaining high standards of reliability, compliance, and operational excellence.
Responsibilities Enterprise Cloud and Platform Services
Provide leadership for the design, administration, and lifecycle management of enterprise collaboration and cloud platforms, ensuring service reliability, cost stewardship, and alignment with institutional security standards.
Google Workspace administration, governance, storage management, and collaboration optimization.
Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Teams, with responsibility for licensing, security configuration, and service health.
Microsoft Azure infrastructure including compute, networking, storage, automation and cloud security architecture.
Identity and Access Management (IDM)
Serve as the College’s operational leader for Identity and Access Management, responsible for the reliability, governance, and continuous improvement of institutional identity services.
Primary systems: Okta for single sign‑on, multi‑factor authentication, lifecycle automation and application integration; Microsoft Entra ID for directory services, conditional access and identity governance.
Collaborate with the Information Security unit to align identity controls with cybersecurity frameworks, strengthen authentication and access governance, support monitoring and vulnerability remediation, and advance Zero‑Trust architecture and audit readiness.
Cybersecurity and Infrastructure Risk Management
Ensure infrastructure services are secure by design and compliant with institutional policy and regulatory expectations.
Implement system hardening standards and infrastructure security controls.
Participate in vulnerability management and remediation processes.
Provide technical leadership during infrastructure‑related security incidents.
Support compliance reviews, audits and resilience planning.
Team Leadership and Operational Management
Provide direct supervision and professional leadership for systems administrators and infrastructure staff.
Establish operational priorities, performance expectations and professional development plans.
Foster a culture of service excellence, collaboration, accountability and security awareness.
Coordinate with other CIT units and campus stakeholders to support institutional technology needs.
Project Delivery, Change Management, and Service Governance
Lead infrastructure modernization initiatives and ensure disciplined execution of technology projects.
Oversight of cloud migrations, platform upgrades and infrastructure lifecycle initiatives.
Apply structured project management methodologies to ensure delivery within scope, schedule and budget.
Enforce formal change management practices to minimize operational risk and service disruption.
Maintain service catalogs, technical documentation and operational runbooks.
Required Qualifications
Bachelor’s degree in Information Technology, Computer Science, Cybersecurity or related discipline, or an equivalent combination of education and professional experience.
Minimum five to seven years of progressively responsible experience in enterprise infrastructure, cloud platforms and identity management.
Hands‑on expertise with Google Workspace, Microsoft 365, Microsoft Azure, Okta and Microsoft Entra ID.
Strong knowledge of cybersecurity principles, identity security, system hardening and infrastructure risk mitigation.
Experience supervising technical staff and managing complex technology initiatives.
Ability to work primarily onsite with limited remote flexibility.
Desired Qualifications
Experience with IT Service Management frameworks such as ITIL.
Project Management Professional (PMP) certification or equivalent training.
ITIL Foundation certification or comparable service‑management experience.
Advanced cybersecurity certifications such as CISSP, CISM or willingness to obtain.
Prior experience in higher education or similar environments.
Strong written and verbal communication skills with ability to present technical information to diverse audiences.
Salary will be commensurate with qualifications and experience. Compensation includes an excellent benefits package including tuition benefits for eligible children to attend Oberlin College and many other institutions.
Special Instructions to Applicants Documents Needed to Apply
Resume
List of References
Cover Letter (optional)
Office of Human Resources Oberlin College 173 West Lorain Street Oberlin, OH 44074
Phone:
(440) 775-8430 Fax:
(440) 775-8683 Hours:
M‑F 8:00 a.m. – 5:00 p.m.
Human Resources Email:
human.resources@oberlin.edu
http://new.oberlin.edu/office/human-resources/
#J-18808-Ljbffr