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Home Loan Post Closing Specialist

Gesa Credit Union, Richland, WA, United States


Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community, challenge yourself and grow in your career, and rest assured that your wellbeing and prosperity are our priority.

Role Summary The Home Loan Post Closing Specialist is responsible for managing the post-closing stage of residential mortgage loans. This role ensures all loan documents are accurate, compliant, and completed within regulatory timelines, coordinating with all stakeholders to facilitate timely exports to the sub‑servicer and seamless delivery to investors. The specialist also handles quality control activities.

What You Will Be Doing

Maintain thorough knowledge of mortgage products, regulatory requirements, and investor guidelines

Prioritize daily tasks to meet service level agreements, compliance deadlines, and investor lock expirations

Conduct thorough reviews of final settlement statements and perform all required final updates in the LOS

Issue Post‑Closing Compliance Documents (PCCDs) within regulatory timelines

Conduct servicing exports, mortgage insurance activation/issuance, and MERS registration

Manage escrow holdbacks coordinating with internal and external parties to ensure timely completion and distribution of funds

Order, track, and follow up on post‑closing conditions and requirements such as tax transcripts, manufactured home title eliminations, etc.

Conduct all tasks related to the selling and shipping of loan files to investors, ensuring compliance with investor requirements

Monitor, audit, and track trailing documents like recorded deeds of trust and final title policies and follow up with vendors as needed

Track and resolve discrepancies or deficiencies in post‑closing files to avoid investor penalties

Monitor and work on recurring reports pertaining to quality control and department auditing

Request and track sub‑serving corrections and updates

Provide internal, external, and member servicing support on HELOC products

Identify opportunities to streamline processes and reduce inefficiencies

Maintain accurate records of all loan activities in the Loan Origination System (LOS)

Attend training sessions and team meetings to stay updated on industry changes and organizational policies

About You

Exceptional attention to detail and ability to identify and correct discrepancies

Strong written and verbal communication skills to collaborate effectively with borrowers, vendors, and internal teams

Excellent organizational and time management skills, with the ability to prioritize competing demands

Adaptability in a fast‑paced, deadline‑driven environment

Proficiency in loan origination systems, investor portals, and standard Microsoft Office tools

Qualifications

High‑school diploma or equivalent; completion of specialized courses, training, and experience may be accepted in lieu of a degree

One (1) year of experience in mortgage closing, post‑closing, processing, or financial institution preferred

Familiarity with FNMA, FHA, VA, and USDA guidelines preferred

Experience with Automated Underwriting System (AUS) and other lending‑specific software preferred

Proficient with standard Microsoft Office Suite

Some travel is required to achieve training and business objectives

Valid Driver’s License is required

Our Team Member Value Proposition

Competitive Pay

Medical, Dental, Vision, and Life Insurance

20 days/year of Paid Time Off – Plus 10 Paid Holidays!

401(k) Match

Incentive Program

Tuition Assistance and Student Loan Repayment

Commuter Benefits

Paid Time Off to Volunteer in the Community

Product discounts

Engaging Work Environment

Rewards and Recognition Programs

Full Salary Range $22.92 - $38.19

While our full pay range is listed, most new team members typically start between the minimum and midpoint based on their experience and qualifications. This approach gives room to grow within the role as your career progresses with us.

Equal Employment Opportunity We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378‑3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre‑employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

Get wise to what’s possible with a career at Gesa. Join us!

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