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Marketing Operations Manager

PrettyLitter, Los Angeles, CA, United States


PrettyLitter is a cat litter that goes beyond the basics, offering a blend of health monitoring and convenience. Its signature feature is the color-changing crystals that react to changes in your cat’s urine pH, potentially alerting you to early signs of health issues like urinary tract infections or kidney problems. Beyond health monitoring, PrettyLitter prioritizes a cleaner and more pleasant experience for both cats and their humans.

Our commitment to cat health extends beyond litter; we offer a range of complementary products, including cat food, treats, and accessories, creating a holistic approach to feline well‑being. We are a team of highly capable, curious, and inclusive people who are eager to roll up our sleeves and work together to tackle or build anything, and we can’t wait for you to join us!

THE ROLE PrettyLitter is seeking a

Manager, Marketing Operations

to serve as the connective tissue across our Paid Media and Creative teams. This role plays a critical part in ensuring that marketing campaigns are executed seamlessly—from briefing and asset development through launch, optimization, and reporting.

Reporting to the VP, Paid Media, this individual will support the Paid Media team and partner closely with the Creative team and external agencies to bring campaigns to life efficiently and effectively.

This role is ideal for someone who thrives at the intersection of strategy and execution—someone who can bring structure, clarity, and momentum to complex, cross‑functional workstreams while ensuring high‑quality outputs and on‑time delivery.

WHAT YOU'LL DO Creative & Campaign Operations Own the end‑to‑end coordination of creative development and campaign execution across paid media channels.

Act as the primary liaison between Paid Media, Creative, and external creative agencies

Ensure creative briefs are clear, complete, and aligned with campaign objectives and channel requirements

Translate media plans into detailed creative needs, including asset types, specs, and deliverables

Manage timelines and workflows to ensure assets are delivered on time and campaigns launch as planned

Proactively identify risks, gaps, or bottlenecks and drive solutions to keep projects moving

Project Management & Workflow Optimization Bring structure and consistency to how work gets done across teams.

Build and manage project timelines across multiple concurrent campaigns and initiatives

Establish and maintain clear processes for briefing, asset development, approvals, and delivery

Track progress across teams and ensure accountability to deadlines and deliverables

Continuously improve workflows to increase efficiency, clarity, and speed to market

Paid Media Support & Reporting Support the Paid Media team with reporting, analytics, and campaign tracking.

Assist in pulling, organizing, and synthesizing campaign performance data across channels

Maintain reporting templates and dashboards to support weekly and monthly business reviews

Partner with Paid Media leads to ensure data accuracy and consistency across platforms

Help connect campaign inputs (creative, timing, channels) to performance outputs

Own the learning and testing agenda for paid media—track all partner and internal tests, gather results, and consolidate findings into a centralized repository to drive optimization and continuous improvement.

Cross‑Functional Coordination Enable strong alignment across Marketing, Creative, and external partners.

Facilitate communication across internal teams and agencies to ensure clarity and alignment

Support key meetings, including agenda creation, notes, and follow‑ups

Ensure all stakeholders have visibility into timelines, deliverables, and status updates

Act as a reliable point of contact to keep teams connected and informed

WHAT YOU BRING Core Experience

4–7 years of experience in marketing project management, creative operations, or campaign management

Experience working in a cross‑functional marketing environment (Creative, Media, or Agency)

Familiarity with paid media workflows and asset requirements across digital channels

Skills & Capabilities

Strong project management skills with the ability to manage multiple workstreams simultaneously

Exceptional attention to detail and organizational skills

Ability to translate strategy into clear plans, timelines, and deliverables

Experience owning and supporting reporting and analytics processes across tools including Google Analytics, Tableau, and multi‑touch attribution platforms such as TripleWhale or Northbeam

Proficient in Excel, including the ability to build and manage reporting templates, organize large datasets, and surface insights

Strong communication skills with the ability to coordinate across diverse stakeholders

Ways of Working

Proactive and solutions‑oriented—anticipates needs and removes friction before it becomes an issue

Highly collaborative and team‑oriented

Thrives in fast‑paced, evolving environments

Takes ownership and follows through on commitments

What Success Looks Like (First 12 Months)

Campaigns consistently launch on time with high‑quality, channel‑ready creative

Creative and media teams are tightly aligned, with clear briefs, timelines, and expectations

Workflows are streamlined, reducing friction and improving speed to market

Paid media reporting is accurate, consistent, and easy to access

A learning repository is established and maintained, with all paid media tests and findings documented and accessible

The role becomes a trusted “go‑to” for keeping complex projects organized and moving forward

ABOUT THE ROLE

This is a full‑time, exempt position

The base salary range for this role is $89k - $120k, as well as annual bonus potential

PrettyLitter is a fully remote company, generally working Pacific Time hours

This role will travel approximately 2‑3 weeks per year for company retreats and meet‑ups

PRETTYLITTER'S CULTURE

Authentic and open; we treat each other with respect and appreciation

Ready to just roll with it and have a sense of humor

A culture that values creative critical thinking and listening with curiosity, never being afraid to rethink systems and step outside of our comfort zones

Always ready to grow and learn; we step up to the challenge

OUR BENEFITS & PERKS

Comprehensive medical, dental, and vision insurance

401(k) with employer matching

Flexible vacation

Generous and personalized wellness stipend

WeWork access

Flexibility to work from anywhere with a team that operates on pacific hours

Charitable donation matching up to $3,000 per year and paid volunteer days

Opportunities for career development (and a lot of opportunities for growth and learning within PrettyLitter)

Fully accommodated travel to onsites and fun company retreats

Free and discounted product

Pretty Litter, Inc. is an Equal Opportunity Employer and with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories. If you are passionate about PrettyLitter’s mission and think you have what it takes to be successful in this role even if you don’t check all the boxes, please apply. We’d appreciate the opportunity to consider your application.

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