
Remote Strategic CSM for SMB SaaS Growth
DripJobs, Ocala, FL, United States
A leading SaaS company is seeking a Customer Success Manager to drive customer retention and expansion. This role requires at least 3 years of experience in a B2B SaaS environment, a proven track record in reducing churn, and a knack for data-driven decision-making. You will manage the complete customer journey, from onboarding to ongoing support, directly impacting revenue while collaborating across teams. Competitive salary and performance bonuses included.
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