Senior Director Patient Care Services
WellSpan Health, York, PA, United States
General Summary
The Senior Director-Patient Care Services is an executive nurse leader who works in collaboration with the Chief Nursing Officer (CNO) to provide leadership and strategic direction for the practice of nursing and nursing operations within WellSpan York Hospital (WYH). This position plays a pivotal role as a transformational leader, supporting the CNO in achieving WYH Nursing Strategic Plan and WellSpan Health's mission, vision, and values. The Senior Director works with the CNO to facilitate an interdisciplinary team approach to the delivery of patient care for inpatient services, behavioral health services, and various ambulatory services. Assists in planning, implementing, and evaluating standards and practices for patient care, and the delivery of care and services and works closely with physician and system leaders to enhance the delivery, quality, and efficiency of patient care.
Duties and Responsibilities
Works with the CNO to develop and implement the strategic vision and plan for nursing services at WYH. This includes strategies for human experience, quality and safety metrics, budget preparation, priority setting and program development.
Provides leadership oversight for assigned nursing divisions and departments. Oversees initiatives for assigned areas related to patient safety, quality outcomes, patient experience, and regulatory readiness.
Works with the CNO in developing and implementing hospital-wide nursing practice and patient care programs that are based in evidence-based practice and current nursing research
Collaborates with the CNO on continuous performance improvement initiatives to reduce variation in clinical care and impact on efficiency, cost, and quality through use of the Lean Management System.
Partners with the CNO to support professional governance, professional practice, and nursing innovation and to advance nursing excellence and achieve/sustain a culture consistent with ANCC Magnet® Recognition
Works with the CNO and division leaders on to analyze data and benchmarking to drive improvements in processes and outcomes
Mentors, coaches and develops leadership talent within their division and department of oversight. Provides leadership learning opportunities as appropriate.
Works with the CNO to promote professional development, clinical advancement, certification, and life-long learning
Supports preparation for Magnet® designation and site visit
Works with CNO to ensure compliance in all nursing practice areas as assigned.
Ensures areas with direct responsibility develop and implement physician, administrative, nurse triads. Serves as role model with CNO for implementation.
Serves as the nursing executive leader in the absence of the CNO
Qualifications
Master's Degree Nursing or related healthcare field required.
At least 6 years in nursing with leadership experience in hospital/healthcare required.
Licensed Registered Nurse Upon Hire or Registered Nurse Multi State License Upon Hire required
Board Certified Nurse Executive or Board-Certified Nurse Executive, Advanced Certification required or obtained within one year of hire.
Excellent human relations and oral/written communications skills
Proven leadership skills.
Track record of clinical improvement results.
Must possess an advanced understanding of patient care delivery systems, healthcare finance, and policy and governance.
Quality of Life
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.
The Senior Director-Patient Care Services is an executive nurse leader who works in collaboration with the Chief Nursing Officer (CNO) to provide leadership and strategic direction for the practice of nursing and nursing operations within WellSpan York Hospital (WYH). This position plays a pivotal role as a transformational leader, supporting the CNO in achieving WYH Nursing Strategic Plan and WellSpan Health's mission, vision, and values. The Senior Director works with the CNO to facilitate an interdisciplinary team approach to the delivery of patient care for inpatient services, behavioral health services, and various ambulatory services. Assists in planning, implementing, and evaluating standards and practices for patient care, and the delivery of care and services and works closely with physician and system leaders to enhance the delivery, quality, and efficiency of patient care.
Duties and Responsibilities
Works with the CNO to develop and implement the strategic vision and plan for nursing services at WYH. This includes strategies for human experience, quality and safety metrics, budget preparation, priority setting and program development.
Provides leadership oversight for assigned nursing divisions and departments. Oversees initiatives for assigned areas related to patient safety, quality outcomes, patient experience, and regulatory readiness.
Works with the CNO in developing and implementing hospital-wide nursing practice and patient care programs that are based in evidence-based practice and current nursing research
Collaborates with the CNO on continuous performance improvement initiatives to reduce variation in clinical care and impact on efficiency, cost, and quality through use of the Lean Management System.
Partners with the CNO to support professional governance, professional practice, and nursing innovation and to advance nursing excellence and achieve/sustain a culture consistent with ANCC Magnet® Recognition
Works with the CNO and division leaders on to analyze data and benchmarking to drive improvements in processes and outcomes
Mentors, coaches and develops leadership talent within their division and department of oversight. Provides leadership learning opportunities as appropriate.
Works with the CNO to promote professional development, clinical advancement, certification, and life-long learning
Supports preparation for Magnet® designation and site visit
Works with CNO to ensure compliance in all nursing practice areas as assigned.
Ensures areas with direct responsibility develop and implement physician, administrative, nurse triads. Serves as role model with CNO for implementation.
Serves as the nursing executive leader in the absence of the CNO
Qualifications
Master's Degree Nursing or related healthcare field required.
At least 6 years in nursing with leadership experience in hospital/healthcare required.
Licensed Registered Nurse Upon Hire or Registered Nurse Multi State License Upon Hire required
Board Certified Nurse Executive or Board-Certified Nurse Executive, Advanced Certification required or obtained within one year of hire.
Excellent human relations and oral/written communications skills
Proven leadership skills.
Track record of clinical improvement results.
Must possess an advanced understanding of patient care delivery systems, healthcare finance, and policy and governance.
Quality of Life
Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation.
Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities.
York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.