Sales & Marketing Coordinator - The Ritz-Carlton

Why us? Iconic architecture, a thriving culinary scene, beautifully landscaped public spaces, and an array of museums are just part of what draws visitors to the Windy City. At The Ritz-Carlton, Chicago, a luxury hotel set atop Water Tower Place in the historic Gold Coast, guests have every chance to explore the city—from shopping along Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel’s spa, rooftop lounge, locally inspired restaurant, indoor lap pool, and spacious accommodations overlooking the city, guests may not want to leave the premises. As a Sales & Marketing Coordinator, you play an essential role in sharing that story with the world. Supporting our sales and marketing efforts through organization, creativity, and strong attention to detail, you help ensure every campaign, client interaction, and event reflects the elevated standards of The Ritz-Carlton. From coordinating promotional initiatives and preparing sales materials to assisting with client communication and supporting the execution of brand experiences, your work helps drive visibility, revenue, and lasting guest loyalty. Recognized as the gold standard of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world’s finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow employees to bring special moments to life for our guests and each other—while helping introduce new audiences to everything our hotel has to offer. Job Overview Serves as the brand voice for the hotels’ digital communication channels. Introduces new and creative ways to reach audiences, and creates digital marketing campaigns to include social and CMS. Is the copywriter for the hotel’s website and blog platforms. Responsibilities Manage social media by, creating content, production, posting and online conversations across the hotels’ and other Sage entities’ social media channels including: Facebook, Instagram, Twitter, Google+, Linkedin, Pinterest, etc. Maintain brand voice and build engagement amongst various social channels Stay on top of social trends and engage new methods to capitalize on new marketing opportunities Assist with updating the hotels’ and other Sage entities’ websites by editing and creating new content Manage holiday and area events calendar on property websites Qualifications Education/Formal Training Bachelor's degree or equivalent experience and skills in Advertising, Marketing, Journalism, Communications or a related field preferred. Experience One+ year(s) of employment in a related position with this company or other organization(s). Knowledge/Skills Excellent oral and written communication skills. Basic level of copy writing skills and experience. Detail oriented and organized. Microsoft Office Applications – All. Adobe Illustrator, Photoshop, In Design experience is a plus. Strong understanding of social media platforms. In-depth knowledge of the digital media and social trends Self-starter with above average planning and organizational skills. Creative team player with good people skills Physical Demands Able to work in a fast-paced, high-volume creative environment. Bending/kneeling - repeated bending and kneeling required while filing. Mobility - must be able to reach all areas of hotel and building locations to assist clients. Requires sitting most of the time, but does entail walking, standing and carrying of up to 15 pounds short distances. Requires a significant amount of repetitive motion for typing on a keyboard Environment General office and hotel environment. Working under fluorescent lighting. Benefits Medical, dental, & vision insurance Eligible to participate in the Company’s 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Employee Assistance Program Great discounts on Hotels, Restaurants, and much more $25 - $27/hourly ID: 2026-31061 Position Type: Regular Full-Time Property: The Ritz Carlton Chicago Outlet: Hotel Category: Sales & Marketing Address: 160 E Pearson St City: Chicago State: Illinois EOE Protected Veterans/Disability #J-18808-Ljbffr