Customer Support Representative
Kelly Services, Inc., Morton Grove, IL, United States
General Information
Name
Customer Support Representative
Employment Type
Temporary
Position level
Full-time
Virtual/Remote?
No
Labor Category
Office
Date
31-Mar-2026
City
Morton Grove
State
Illinois
Country
United States
Ref #
9247853708
Description & Requirements
Description
Job Title:
Customer Support Representative
Location:
Morton Grove, IL 60053
Work Schedule:
1st Shift - Monday to Friday
Pay Rate:
USD 23 - 24/hr
Contract:
1 Year
Qualifications: • 3+ years of customer service experience, preferably supporting technical products in a B2B environment • Two years of college or technical school, or 5+ years of experience in a technical role • Proficient in Microsoft Office • Experience with ERP or CRM systems; SAP or Salesforce preferred • Technical aptitude and strong math skills • Ability to work independently and stay motivated • Strong organizational, time management, and multitasking skills • Excellent attention to detail and communication skills • Bilingual skills are a plus
Responsibilities: • Receive, review, and process customer orders accurately • Verify and update customer orders to ensure completeness • Enter orders into LN, eLogia, and ESP-REP systems • Respond to customer inquiries regarding delivery, product availability, and complaints • Resolve customer issues and provide timely updates • Maintain accurate customer order records and databases • Coordinate with internal departments regarding product availability and expedite requests • Review inventory levels and shipping schedules to support order fulfillment • Provide additional support and complete other tasks as assigned by management
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Find what's next with Kelly®. As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Name
Customer Support Representative
Employment Type
Temporary
Position level
Full-time
Virtual/Remote?
No
Labor Category
Office
Date
31-Mar-2026
City
Morton Grove
State
Illinois
Country
United States
Ref #
9247853708
Description & Requirements
Description
Job Title:
Customer Support Representative
Location:
Morton Grove, IL 60053
Work Schedule:
1st Shift - Monday to Friday
Pay Rate:
USD 23 - 24/hr
Contract:
1 Year
Qualifications: • 3+ years of customer service experience, preferably supporting technical products in a B2B environment • Two years of college or technical school, or 5+ years of experience in a technical role • Proficient in Microsoft Office • Experience with ERP or CRM systems; SAP or Salesforce preferred • Technical aptitude and strong math skills • Ability to work independently and stay motivated • Strong organizational, time management, and multitasking skills • Excellent attention to detail and communication skills • Bilingual skills are a plus
Responsibilities: • Receive, review, and process customer orders accurately • Verify and update customer orders to ensure completeness • Enter orders into LN, eLogia, and ESP-REP systems • Respond to customer inquiries regarding delivery, product availability, and complaints • Resolve customer issues and provide timely updates • Maintain accurate customer order records and databases • Coordinate with internal departments regarding product availability and expedite requests • Review inventory levels and shipping schedules to support order fulfillment • Provide additional support and complete other tasks as assigned by management
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Find what's next with Kelly®. As a worker today, it's up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what's next is what we're all about. We know what's going on in the evolving world of work-just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.