IT Service Desk Analyst II — Windows & ITIL Pro

A leading architecture and engineering firm is seeking an IT Service Desk Analyst in Tampa, FL. You will provide first call resolution and customer service, support IT operations, and assist associates across the U.S. The ideal candidate has a bachelor's degree and three years of service desk experience, with knowledge of Microsoft Windows and ITIL. The position offers a dynamic team environment and the opportunity to enhance skills with diverse technologies. #J-18808-Ljbffr