Business Development Center (BDC) Sales Rep
Capital Automotive Group, Wilmington, NC, United States
Drive the first impression. Create opportunity. Close the gap between interest and action.
CAPITAL is looking for a high-energy, people-first
BDC Sales Representative
who thrives on connection, speed, and results. In this role, you’ll be the voice of our brand—engaging with customers at the very start of their journey, building excitement, and turning interest into real opportunities for our sales teams. If you’re motivated by goals, love fast-paced environments, and know how to turn conversations into conversions, this is your lane. What You’ll Be Doing
Respond quickly and professionally to inbound leads via phone, email, and online inquiries Manage and prioritize a high volume of leads to ensure no opportunity is missed Connect with customers to understand their needs, preferences, and buying timeline Set appointments and create qualified opportunities for the sales team Share product knowledge, current promotions, and value-driven solutions Maintain accurate, up-to-date customer information in the CRM system Stay sharp on market trends, competitor offerings, and evolving customer expectations Collaborate with sales teams and fellow BDC reps to maximize results Jump in and support additional tasks as needed—teamwork is everything here What We’re Looking For
Previous experience in sales, customer service, or a BDC environment (automotive preferred) Strong communication skills—you’re confident, clear, and engaging on the phone and digitally A natural ability to identify opportunities and guide customers toward next steps Experience with CRM systems and digital communication tools Self-motivated with a drive to meet and exceed performance goals Organized and able to manage multiple conversations and priorities at once Adaptable and open to new processes, tools, and technology Team-oriented mindset with a positive, can-do attitude Must pass pre-employment background screenings What We Offer
Competitive Pay Health Insurance Paid Time Off (PTO) 401(k) Why Capital? Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters.
You belong at Capital. Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.
#J-18808-Ljbffr
BDC Sales Representative
who thrives on connection, speed, and results. In this role, you’ll be the voice of our brand—engaging with customers at the very start of their journey, building excitement, and turning interest into real opportunities for our sales teams. If you’re motivated by goals, love fast-paced environments, and know how to turn conversations into conversions, this is your lane. What You’ll Be Doing
Respond quickly and professionally to inbound leads via phone, email, and online inquiries Manage and prioritize a high volume of leads to ensure no opportunity is missed Connect with customers to understand their needs, preferences, and buying timeline Set appointments and create qualified opportunities for the sales team Share product knowledge, current promotions, and value-driven solutions Maintain accurate, up-to-date customer information in the CRM system Stay sharp on market trends, competitor offerings, and evolving customer expectations Collaborate with sales teams and fellow BDC reps to maximize results Jump in and support additional tasks as needed—teamwork is everything here What We’re Looking For
Previous experience in sales, customer service, or a BDC environment (automotive preferred) Strong communication skills—you’re confident, clear, and engaging on the phone and digitally A natural ability to identify opportunities and guide customers toward next steps Experience with CRM systems and digital communication tools Self-motivated with a drive to meet and exceed performance goals Organized and able to manage multiple conversations and priorities at once Adaptable and open to new processes, tools, and technology Team-oriented mindset with a positive, can-do attitude Must pass pre-employment background screenings What We Offer
Competitive Pay Health Insurance Paid Time Off (PTO) 401(k) Why Capital? Because great careers start with the right environment. Capital Auto Group is home to 1,500+ team members across20 automotive and powersports franchises. We’re family-owned, growth-focused, and committed to building careers — not just filling roles. Here, performance is rewarded, development is prioritized, and culture matters.
You belong at Capital. Capital Auto Group is an equal opportunity employer committed to diversity, inclusion, and a workplace where everyone can succeed.
#J-18808-Ljbffr