Financial Aid Counselor
American University, Washington, District of Columbia, United States
Financial Aid Counselor
This position is an integral part of the university's financial aid office. The incumbent is responsible for ensuring the highest levels of service to current and prospective students and parents. The counselor determines the financial aid eligibility of all students and assures compliance with federal and institutional guidelines. Additionally, the counselor advises current students, prospective students, parents, and colleagues regarding federal, state, and institutional financial assistance programs. Financial Aid Counselors report directly to an Assistant Director. The purpose of this position is to provide comprehensive service to prospective and current students. The incumbent not only determines financial aid eligibility but also counsels both graduate and undergraduate students as well as parents regarding the financial aid programs. This position requires self-direction and minimal supervision. Essential Functions: Analyzing Data
Counseling Students
Decision Making
Collaboration
Competencies: Serving Customers
Prioritizing and Organizing
Making Accurate Judgments and Decisions
Championing Customer Needs
Acquiring and Analyzing Information
Position Type/Expected Hours of Work: Full-time.
35 hours per week.
A union-eligible position.
Salary Range: $27.00 - 31.00 per hour.
Required Education and Experience: Bachelor's degree or equivalent.
3 - 5 years of relevant experience.
Preferred Education and Experience: Master's degree or equivalent.
B.A. / B.S. with at least one year's experience in financial aid counseling in a large volume, multiprogram environment (Associate Degree and 5 years financial aid working experience can be substituted for the BA/BS degree requirement).
Excellent verbal and written communication skills.
Additional Eligibility Qualifications: Hiring offers for this position are contingent on the successful completion of a background check.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits AU offers a competitive benefits package. Other Details Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.
This position is an integral part of the university's financial aid office. The incumbent is responsible for ensuring the highest levels of service to current and prospective students and parents. The counselor determines the financial aid eligibility of all students and assures compliance with federal and institutional guidelines. Additionally, the counselor advises current students, prospective students, parents, and colleagues regarding federal, state, and institutional financial assistance programs. Financial Aid Counselors report directly to an Assistant Director. The purpose of this position is to provide comprehensive service to prospective and current students. The incumbent not only determines financial aid eligibility but also counsels both graduate and undergraduate students as well as parents regarding the financial aid programs. This position requires self-direction and minimal supervision. Essential Functions: Analyzing Data
Counseling Students
Decision Making
Collaboration
Competencies: Serving Customers
Prioritizing and Organizing
Making Accurate Judgments and Decisions
Championing Customer Needs
Acquiring and Analyzing Information
Position Type/Expected Hours of Work: Full-time.
35 hours per week.
A union-eligible position.
Salary Range: $27.00 - 31.00 per hour.
Required Education and Experience: Bachelor's degree or equivalent.
3 - 5 years of relevant experience.
Preferred Education and Experience: Master's degree or equivalent.
B.A. / B.S. with at least one year's experience in financial aid counseling in a large volume, multiprogram environment (Associate Degree and 5 years financial aid working experience can be substituted for the BA/BS degree requirement).
Excellent verbal and written communication skills.
Additional Eligibility Qualifications: Hiring offers for this position are contingent on the successful completion of a background check.
Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Benefits AU offers a competitive benefits package. Other Details Hiring offers for this position are contingent on successful completion of a background check.
Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Current American University Employees American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.