Carrier Sales Representative (5179)
Radiant Logistics, Leawood, KS, United States
Position Summary
The Carrier Sales Representative is responsible for sourcing, onboarding, and managing relationships with transportation carriers to support the efficient movement of freight. This role negotiates rates, coordinates shipments, and ensures timely delivery while maintaining a reliable carrier network and delivering excellent customer service.
Description
Job Type: Full‑Time (Hybrid)
Location: Overland Park, KS
Salary Range: $21.60 - $26.44 per hour
Key Responsibilities Carrier Management
Source, vet, and onboard carriers, including trucking companies and logistics providers
Build and maintain strong, long‑term relationships with carriers
Develop a reliable and scalable carrier network
Rate Negotiation & Procurement
Negotiate competitive rates based on market conditions, lanes, and customer requirements
Evaluate carrier pricing to ensure cost‑effective solutions
Shipment Coordination
Schedule and manage shipments from pickup through delivery
Track shipments and proactively resolve delays or service issues
Ensure all load details and documentation are accurate and complete
Customer & Stakeholder Communication
Communicate shipment updates and resolve inquiries in a timely manner
Collaborate with internal teams to meet customer expectations
Compliance & Documentation
Maintain accurate shipping documentation (e.g., bills of lading)
Ensure adherence to transportation regulations and company policies
Market Awareness & Reporting
Monitor market trends, capacity, and pricing fluctuations
Analyze data to identify cost savings and operational improvements
Report on carrier performance and shipment metrics
Problem Solving
Address service disruptions, delays, or claims efficiently
Implement contingency plans as needed
Qualifications Education & Experience
High school diploma required
Bachelor’s degree in Business, Logistics, Supply Chain, or related field (preferred)
1+ year of customer‑facing experience required (customer or carrier)
Experience in carrier sales, freight brokerage, or logistics (preferred)
Prior sales or marketing experience is a plus (sales or logistics)
Core Skills
Strong negotiation and relationship‑building skills
Excellent verbal and written communication
Ability to multitask in a fast‑paced environment
Detail‑oriented with strong problem‑solving abilities
Knowledge of transportation industry practices and regulations
Technical Skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with transportation management systems (TMS) preferred
Comfortable using internet tools and social platforms for sourcing
Professional Attributes
Self‑motivated, results‑driven, and resilient
Strong time management and organizational skills
Ability to work independently and as part of a team
Confident communicator with strong phone presence
Persistence and urgency in achieving goals
Work Schedule
Standard 8‑hour workday with required meal and rest breaks
Consistent, reliable attendance expected
Coverage of responsibilities during absences
Work Environment
Office‑based with moderate noise levels
Climate‑controlled environment
Remote/hybrid flexibility available after training
Physical Requirements
Regular use of computer and phone
Ability to sit, stand, and move throughout the workday
Visual ability to work on screens and review detailed information
Compensation & Benefits Salary Range:
$21.60 - $26.44 per hour
Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job‑related knowledge. Pay ranges may be modified in the future.
Additional Compensation:
Commission eligibility
Benefits Include
Medical, Dental, and Vision insurance (employee and family coverage)
Company‑paid basic life insurance
Short‑Term & Long‑Term Disability insurance
Health Savings Account with company contributions
Flexible Spending Account options
401(k) retirement savings plan with 3.5% employer match
80 hours of front‑loaded Sick Pay
80 hours of Vacation Pay annually, with increases based on tenure
7 paid holidays per year
Employee Assistance Program (EAP)
About Radiant Radiant Road & Rail is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT), a publicly traded third‑party logistics company providing technology‑enabled global transportation and value‑added logistics solutions primarily to customers in the United States and Canada. It offers domestic and international freight forwarding, truck and rail brokerage, and a suite of warehousing, customs brokerage, and technology services.
Radiant is an Equal Employment Opportunity (EEO) employer. The corporate policy is to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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Description
Job Type: Full‑Time (Hybrid)
Location: Overland Park, KS
Salary Range: $21.60 - $26.44 per hour
Key Responsibilities Carrier Management
Source, vet, and onboard carriers, including trucking companies and logistics providers
Build and maintain strong, long‑term relationships with carriers
Develop a reliable and scalable carrier network
Rate Negotiation & Procurement
Negotiate competitive rates based on market conditions, lanes, and customer requirements
Evaluate carrier pricing to ensure cost‑effective solutions
Shipment Coordination
Schedule and manage shipments from pickup through delivery
Track shipments and proactively resolve delays or service issues
Ensure all load details and documentation are accurate and complete
Customer & Stakeholder Communication
Communicate shipment updates and resolve inquiries in a timely manner
Collaborate with internal teams to meet customer expectations
Compliance & Documentation
Maintain accurate shipping documentation (e.g., bills of lading)
Ensure adherence to transportation regulations and company policies
Market Awareness & Reporting
Monitor market trends, capacity, and pricing fluctuations
Analyze data to identify cost savings and operational improvements
Report on carrier performance and shipment metrics
Problem Solving
Address service disruptions, delays, or claims efficiently
Implement contingency plans as needed
Qualifications Education & Experience
High school diploma required
Bachelor’s degree in Business, Logistics, Supply Chain, or related field (preferred)
1+ year of customer‑facing experience required (customer or carrier)
Experience in carrier sales, freight brokerage, or logistics (preferred)
Prior sales or marketing experience is a plus (sales or logistics)
Core Skills
Strong negotiation and relationship‑building skills
Excellent verbal and written communication
Ability to multitask in a fast‑paced environment
Detail‑oriented with strong problem‑solving abilities
Knowledge of transportation industry practices and regulations
Technical Skills
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with transportation management systems (TMS) preferred
Comfortable using internet tools and social platforms for sourcing
Professional Attributes
Self‑motivated, results‑driven, and resilient
Strong time management and organizational skills
Ability to work independently and as part of a team
Confident communicator with strong phone presence
Persistence and urgency in achieving goals
Work Schedule
Standard 8‑hour workday with required meal and rest breaks
Consistent, reliable attendance expected
Coverage of responsibilities during absences
Work Environment
Office‑based with moderate noise levels
Climate‑controlled environment
Remote/hybrid flexibility available after training
Physical Requirements
Regular use of computer and phone
Ability to sit, stand, and move throughout the workday
Visual ability to work on screens and review detailed information
Compensation & Benefits Salary Range:
$21.60 - $26.44 per hour
Starting pay is based on multiple factors, including but not limited to education, work experience, skills, and job‑related knowledge. Pay ranges may be modified in the future.
Additional Compensation:
Commission eligibility
Benefits Include
Medical, Dental, and Vision insurance (employee and family coverage)
Company‑paid basic life insurance
Short‑Term & Long‑Term Disability insurance
Health Savings Account with company contributions
Flexible Spending Account options
401(k) retirement savings plan with 3.5% employer match
80 hours of front‑loaded Sick Pay
80 hours of Vacation Pay annually, with increases based on tenure
7 paid holidays per year
Employee Assistance Program (EAP)
About Radiant Radiant Road & Rail is a wholly owned subsidiary of Radiant Logistics, Inc. (NYSE American: RLGT), a publicly traded third‑party logistics company providing technology‑enabled global transportation and value‑added logistics solutions primarily to customers in the United States and Canada. It offers domestic and international freight forwarding, truck and rail brokerage, and a suite of warehousing, customs brokerage, and technology services.
Radiant is an Equal Employment Opportunity (EEO) employer. The corporate policy is to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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