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Outside Sales & Client Care Manager

Monmouth County, Sea Girt, NJ, United States


Benefits

401(k)

Dental insurance

Paid time off

Parental leave

Location Monmouth and Ocean County, NJ

Type Full-Time

Who We Are We’re a fast-growing, forward-thinking home care agency serving families throughout the Jersey Shore. We believe home care can (and should) feel human, modern, responsive, and empowering. We’re not a “clipboard and coffee-stain” agency — we’re building something smarter, warmer, and more collaborative.

If you’re excited about the future of home care, energized by helping families navigate complex decisions, and motivated to grow relationships in the community, this role was built for you.

The Role This is a hybrid position combining

community marketing and relationship development

with

care management and client support . You’ll be the face of our agency in the community and a trusted guide for families once they come on board.

You’ll help us grow — thoughtfully and strategically — while ensuring the families we serve feel supported, informed, and genuinely cared for.

What You’ll Do Community Growth & Marketing

Build and nurture relationships with hospitals, rehab centers, assisted living communities, physicians, elder law attorneys, and financial planners

Represent the agency at networking events, senior expos, and community programs

Identify creative outreach strategies (lunch & learns, educational workshops, digital engagement ideas)

Track referral sources and develop growth strategies

Collaborate with leadership on branding, messaging, and positioning

Care Management & Client Support

Conduct initial client assessments (home visits when needed)

Serve as a primary point of contact for new families during onboarding

Help families understand care plans, schedules, and available resources

Coordinate with caregivers and internal staff to ensure quality service delivery

Problem-solve proactively when challenges arise

Maintain accurate documentation and communication

Who You Are

A relationship-builder who genuinely enjoys connecting with people

Comfortable walking into a room of professionals and confidently representing your organization

Organized and detail-oriented — you can juggle multiple families and referral partners

Solution-focused and calm under pressure

Curious and open to innovation in care delivery

Energized by growth and opportunity

Qualifications

Experience in home care, healthcare marketing, case management, or senior services

Strong communication and presentation skills

Valid driver’s license and reliable transportation

Familiarity with the local healthcare and senior services landscape is a plus

Bachelor’s degree preferred but not required

Why This Role Is Different

You’ll have a real voice in shaping how we grow

We value fresh ideas — if you see a better way to do something, we want to hear it

We’re building systems and processes that support scale and excellence

Leadership is accessible, collaborative, and growth-minded

The future of home care is evolving — and we intend to lead, not follow

What Success Looks Like

Strong referral relationships built on trust

Families who feel supported and confident in their care decisions

Thoughtful growth in new client starts

A reputation in the community as a modern, responsive, high-integrity agency

Compensation & Benefits

Competitive base salary

Performance-based incentive structure tied to growth and retention

Mileage reimbursement

Paid time off

Professional development opportunities

Let’s build something exceptional together.

Flexible work from home options available.

If you’re looking for a role where you can build relationships, make a meaningful impact on families, and help shape the future of home care in our community, we’d love to talk.

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