Loan Processor II | Sage Home Loans
Sage Home Loans Corporation, Charlotte, NC, United States
This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. As a Loan Processor on our high‑performing Mortgage Operations team, you’ll be at the heart of delivering life‑changing outcomes for our clients—guiding them through one of the most important financial decisions of their lives with care, precision, and speed. You’ll manage a pipeline of 30+ refi loans, collaborating daily with Mortgage Loan Originators, Underwriters, Closers, and other teammates who share a relentless focus on client‑first service and doing the right thing, always. Our team is a tight‑knit group of pros who take our work seriously—but not ourselves—and we hold each other accountable to getting better every day. You’ll be empowered to solve problems, drive loans to closing, and leave the woodpile higher by making a measurable difference in our clients' lives. If you're energized by a fast‑paced environment where ownership, integrity, and impact matter, this is where you belong.
What You’ll Do
Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30+ loans at a time
Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process
Handle all loan documentation and meet deadlines consistently
Establish strong upfront relationships with borrowers and guide them through the loan process
Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values
Verify and analyze all required financial and legal documentation from pre‑approval to closing, ensuring loan files are complete and satisfy underwriting conditions
Proactively identify and mitigate potential issues that may arise during the origination process
Collaborate with internal and external teams to drive loans to a timely and successful closing
Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates
What We’re Looking For
2–3 years of experience actively managing a pipeline of residential mortgage loans
A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo
Knowledge of agency conventional underwriting product guidelines
Proficient in the Encompass loan origination system and the Microsoft Office suite
Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process
Highly organized, detail‑oriented, and capable of solving problems independently
Compensation
Total Cash Compensation Range: $24.03 per hour plus role base incentives
Benefits
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long‑Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Equal Employment Opportunity Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
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What You’ll Do
Accurately package a pipeline of refi loans funneled to you by Mortgage Loan Originators, managing an average of 30+ loans at a time
Ensure timely, proactive phone and email communication with borrowers throughout the loan origination process
Handle all loan documentation and meet deadlines consistently
Establish strong upfront relationships with borrowers and guide them through the loan process
Determine borrower creditworthiness by gathering and analyzing credit reports, qualifying ratios, income and expense data, employment documentation, and property values
Verify and analyze all required financial and legal documentation from pre‑approval to closing, ensuring loan files are complete and satisfy underwriting conditions
Proactively identify and mitigate potential issues that may arise during the origination process
Collaborate with internal and external teams to drive loans to a timely and successful closing
Provide operational feedback to management and suggest alternative models to improve efficiency and conversion rates
What We’re Looking For
2–3 years of experience actively managing a pipeline of residential mortgage loans
A solid understanding of the mortgage loan process and various loan types, including FNMA, FHLMC, FHA, and Jumbo
Knowledge of agency conventional underwriting product guidelines
Proficient in the Encompass loan origination system and the Microsoft Office suite
Proactive and engaging communicator with the ability to thoughtfully guide borrowers through the loan process
Highly organized, detail‑oriented, and capable of solving problems independently
Compensation
Total Cash Compensation Range: $24.03 per hour plus role base incentives
Benefits
Health Insurance Coverage (medical, dental, and vision)
Life Insurance
Short and Long‑Term Disability Insurance
Flexible Spending Accounts
Paid Time Off
Holiday Pay
401(k) with match
Employee Assistance Program
Paid Parental Bonding Benefit Program
Equal Employment Opportunity Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com.
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