Sales Executive In House - Virtual
Hilton Grand Vacations, Waikoloa, HI, United States
As a Virtual Sales Executive In House, you will be responsible for presenting the Hilton Grand Vacations ownership products and programs to our owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.
Benefits
Salary is based on commission & bonuses governed by a compensation plan, which provides for an hourly rate of $16 as an advance against commissions. In House Sales Executives have targeted annual earnings of $140,000 per year, with some Team Members earning substantially more based on their individual performance.
Medical, Dental, and Vision insurance from Day One
Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
Team Member Recognition and numerous learning and advancement opportunities
and more!
Schedule Details Our Sales Department operates 7 days per week. Paid training is provided for your first 2 weeks. 5‑day work week and hours will be assigned following completion of training based on business needs.
Responsibilities
Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as Marketing, Club, Business Management, and on‑site offices.
Able to work remote and in office during normal business hours as needed.
Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
Maintains a presentable, professional work from home environment free of noise and distraction.
Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
Ensures sales are closed and sustained through the CRM process and remains current and knowledgeable regarding prices, financing rules, FDI, etc.
Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
Must maintain training and compliance requirements via HGV Training platforms and modules.
Other duties as requested by management in which the team member is capable of performing and expected of the role.
Work From Home Expectations
Ensure that “remote” sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
Ensure the home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
While HGV provides technological support where appropriate, the Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour) times.
Under no circumstances is the Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.
Minimum Qualifications
Must be a resident of the state of Hawaii.
High School Diploma or GED equivalent.
1+ years of sales and customer service experience.
2+ years of previous timeshare/vacation ownership experience.
Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues.
Able to establish a professional remote work area and adapt to changes in a fast‑paced environment.
Valid Hawaii Real Estate license.
Able to work a flexible work schedule to include weekends and holidays and mornings/evenings.
Expert level use of MS Office (Outlook, Power Point, Word, Excel, Teams) and ability to work with all assigned IT hardware/software.
Required Internet Connection with minimum speed of 20 Mbps.
Additional Advantages
1+ years of In‑House timeshare/vacation ownership experience.
Previous online/virtual sales or marketing experience.
Two years of customer service experience and the ability to facilitate and close high‑end sales.
Previous Hilton Grand Vacations experience.
Proficiency in GRYPP, Clearslide, Zoom, and Virtual Phone Software (i.e. Ring Central).
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our guests’ vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Benefits
Salary is based on commission & bonuses governed by a compensation plan, which provides for an hourly rate of $16 as an advance against commissions. In House Sales Executives have targeted annual earnings of $140,000 per year, with some Team Members earning substantially more based on their individual performance.
Medical, Dental, and Vision insurance from Day One
Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
Generous Paid Time Off Program, Paid Sick Days, Paid Parental Leave
Team Member Recognition and numerous learning and advancement opportunities
and more!
Schedule Details Our Sales Department operates 7 days per week. Paid training is provided for your first 2 weeks. 5‑day work week and hours will be assigned following completion of training based on business needs.
Responsibilities
Demonstrates the ability to work independently, collaboratively, and with key partners across the organization such as Marketing, Club, Business Management, and on‑site offices.
Able to work remote and in office during normal business hours as needed.
Delivers a high level of professional excellence within the HGV culture, including high standards of work ethic, integrity and coachability.
Team members must be capable of delivering on stated goals and objectives of the role and ensure budgeted targets are achieved or exceeded.
Maintains a presentable, professional work from home environment free of noise and distraction.
Participates in all scheduled sales meetings and trainings via platforms such as Microsoft Teams Meetings, Ring Central, etc.
Ensures sales are closed and sustained through the CRM process and remains current and knowledgeable regarding prices, financing rules, FDI, etc.
Consistent follow through on all Hawaii policies, procedures, and ensuring all compliance and communicates findings and recommendations with leadership to obtain acknowledgement of opportunities for improvement and process recommendations.
Must maintain training and compliance requirements via HGV Training platforms and modules.
Other duties as requested by management in which the team member is capable of performing and expected of the role.
Work From Home Expectations
Ensure that “remote” sales occur within a secured and private space, where customer and company information remain confidential and within HGV security compliance/regulations.
Ensure the home office has appropriate lighting, audio, and wireless connections to avoid technological inconveniences.
While HGV provides technological support where appropriate, the Team Member shall maintain data and network requirements (with a minimum of 5G data speed or greater) to ensure intellectual property and data speed services are within HGV standards of service.
Ensure external distractions that would diminish any sales presentation value and or create distractions are removed during presentation (aka tour) times.
Maintain open communication with business partners (i.e. Support Services, Quality Assurance Management, Marketing, Tour Coordinator, Contracts, Sales Management team) via MS Teams Chat during presentation (aka tour) times.
Under no circumstances is the Team Member allowed to share use of HGV issued equipment (including devices, monitors, keyboards, etc) and its software for personal use or with another person, HGV employed or otherwise.
Minimum Qualifications
Must be a resident of the state of Hawaii.
High School Diploma or GED equivalent.
1+ years of sales and customer service experience.
2+ years of previous timeshare/vacation ownership experience.
Ability to resolve complex customer service issues and troubleshoot basic virtual/online issues.
Able to establish a professional remote work area and adapt to changes in a fast‑paced environment.
Valid Hawaii Real Estate license.
Able to work a flexible work schedule to include weekends and holidays and mornings/evenings.
Expert level use of MS Office (Outlook, Power Point, Word, Excel, Teams) and ability to work with all assigned IT hardware/software.
Required Internet Connection with minimum speed of 20 Mbps.
Additional Advantages
1+ years of In‑House timeshare/vacation ownership experience.
Previous online/virtual sales or marketing experience.
Two years of customer service experience and the ability to facilitate and close high‑end sales.
Previous Hilton Grand Vacations experience.
Proficiency in GRYPP, Clearslide, Zoom, and Virtual Phone Software (i.e. Ring Central).
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our guests’ vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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