Licensing Representative - NSI Licensing Support

The **Licensing Representative will** serve as a licensing **subject matter expert (SME)** and the primary point of contact between the **NSI (Nationwide Specialty Insurance) team** and **NF Licensing**, ensuring accurate, compliant, and timely execution of producer appointments and terminations across multiple systems.* Serve as the **primary liaison between NSI and NF Licensing**, facilitating clear communication, issue resolution, and process alignment related to licensing appointments and terminations.* Ensure appointments are executed in accordance with state insurance regulations, company policies, and carrier requirements.* Accurately update licensing systems to reflect appointment status changes, terminations, reinstatements, and related record updates.* Coordinate and reconcile appointment data across systems to ensure consistency, accuracy, and audit readiness.* Communicate status updates, issues, and resolutions effectively with NSI and other internal stakeholders.* Support periodic audits, reconciliations, and reporting related to appointments and terminations.* Maintain detailed documentation to ensure traceability and compliance with regulatory and operational standards.- Act as the **licensing subject matter expert** for appointment and termination processes, providing guidance to NSI and related stakeholders on state regulations, internal policies, and system requirements.**Key Responsibilities:*** Reviews and processes applications, registrations, and/or appointments and maintenance requests consistent with approved standards and practices accurately and in a timely manner; and for multiple distribution channels.* Implements customary changes in insurance licensing requirements based on changes in laws, regulations, or company policies. Maintains and updates regulatory related information, files across multiple distribution channels.* Maintains databases and related background information and files for assigned states, operation, and/or distribution channel.* Receives incoming calls and requests from internal and external customers and responds in a manner that provides an outstanding customer experience. Advises and educates customers on the licensing requirements and registration process, furnishing materials, and submitting forms and fees to state department of insurance and/or other regulatory agencies.* Assists in reviewing, analyzing and interpreting licensing laws and regulations. Interacts with customers to resolve not in good order issues.* Serves as liaison between licensing and key internal and external customers in regards to license issues. Provides related customer service to internal and external departments to ensure that all applications are processed correctly and in a timely manner.* Meets standards of work set for the business unit, including quality assurance goals.May perform other responsibilities as assigned.**Typical Skills and Experiences:** **Education:** High school diploma or comparable diploma required. Industry related coursework preferred.

**Experience:** Typically, 1 year of licensing or related industry experience in licensing, registration, or in a technical position with the SEC, IRS, state insurance department, or compliance. **Knowledge, Abilities and Skills:** Developing knowledge of procedures related to license processing and regulatory requirements. Familiarity with licensing terminology. Ability to effectively operate a personal computer with related business and licensing software. Familiarity with Microsoft 365 applications. Oral and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies. Ability to interpret and adhere to licensing regulations. Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing Exceptions to the above minimum job requirements must be approved by: Business Unit AVP and AVP, HR The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer,At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can *feel* the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For. Check out why others think we're , too, and let us know – #J-18808-Ljbffr