Licensing Representative - NSI Licensing Support
National Black MBA Association, Scottsdale, AZ, United States
Licensing Representative
The
Licensing Representative
will serve as a licensing subject matter expert (SME) and the primary point of contact between the
Nationwide Specialty Insurance (NSI) team
and
NF Licensing , ensuring accurate, compliant, and timely execution of producer appointments and terminations across multiple systems.
Key Responsibilities
Act as the licensing subject matter expert for appointment and termination processes, providing guidance to NSI and related stakeholders on state regulations, internal policies, and system requirements.
Serve as the primary liaison between NSI and NF Licensing, facilitating clear communication, issue resolution, and process alignment related to licensing appointments and terminations.
Ensure appointments are executed in accordance with state insurance regulations, company policies, and carrier requirements.
Accurately update licensing systems to reflect appointment status changes, terminations, reinstatements, and related record updates.
Coordinate and reconcile appointment data across systems to ensure consistency, accuracy, and audit readiness.
Communicate status updates, issues, and resolutions effectively with NSI and other internal stakeholders.
Support periodic audits, reconciliations, and reporting related to appointments and terminations.
Maintain detailed documentation to ensure traceability and compliance with regulatory and operational standards.
Process applications, registrations, contracting, appointment renewals and cancellations, and maintenance requests in a timely and accurate manner.
Maintain and update regulatory related information, files across multiple distribution channels.
Maintain databases and related background information and files for assigned states, operation, and/or distribution channel.
Receive incoming calls and requests from internal and external customers, providing outstanding customer experience and advising on licensing requirements and registration process.
Assist in reviewing, analyzing and interpreting licensing laws and regulations; resolve license issues and provide related customer service.
Meet standards of work set for the business unit, including quality assurance goals.
Reporting Relationships Reports to Manager/Supervisor.
Qualifications
Education: High school diploma or comparable diploma required; industry related coursework preferred.
License/Certification/Designation: Depending on business unit supported, may be required to be fingerprinted, pass an FBI background check, and be associated with Nationwide Securities, LLC as a non-registered individual if not already FINRA registered.
Experience: Typically 1 year of licensing or related industry experience in licensing, registration, or technical positions with the SEC, IRS, state insurance department, or compliance.
Knowledge, Abilities and Skills: Developing knowledge of procedures related to license processing and regulatory requirements; familiarity with licensing terminology; ability to operate a personal computer with related business and licensing software; familiarity with Microsoft 365 applications; oral and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies; ability to interpret and adhere to licensing regulations.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Job Conditions
Overtime Eligibility: Eligible (Non-exempt)
Working Conditions: Normal office environment; travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits Benefits include medical/dental/vision, life insurance, short and long term disability coverage, paid time off, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company‑paid pension plan, business casual attire, and more.
Location and Schedule This position will be hired on a hybrid, SuccessFlex basis: 2 days in office, 3 days remote. The hired associate must reside within 35 miles of one of the following locations:
Ohio: 1000 Yard St, Grandview Heights, OH, 43212
Arizona: 18700 N Hayden Rd, Scottsdale, AZ, 85255
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Salary Range National salary range for Representative, Licensing: $46,345.00 – $75,500.00. Expected starting salary range: $46,345.00 – $60,800.00.
Equal Opportunity Employer Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
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Licensing Representative
will serve as a licensing subject matter expert (SME) and the primary point of contact between the
Nationwide Specialty Insurance (NSI) team
and
NF Licensing , ensuring accurate, compliant, and timely execution of producer appointments and terminations across multiple systems.
Key Responsibilities
Act as the licensing subject matter expert for appointment and termination processes, providing guidance to NSI and related stakeholders on state regulations, internal policies, and system requirements.
Serve as the primary liaison between NSI and NF Licensing, facilitating clear communication, issue resolution, and process alignment related to licensing appointments and terminations.
Ensure appointments are executed in accordance with state insurance regulations, company policies, and carrier requirements.
Accurately update licensing systems to reflect appointment status changes, terminations, reinstatements, and related record updates.
Coordinate and reconcile appointment data across systems to ensure consistency, accuracy, and audit readiness.
Communicate status updates, issues, and resolutions effectively with NSI and other internal stakeholders.
Support periodic audits, reconciliations, and reporting related to appointments and terminations.
Maintain detailed documentation to ensure traceability and compliance with regulatory and operational standards.
Process applications, registrations, contracting, appointment renewals and cancellations, and maintenance requests in a timely and accurate manner.
Maintain and update regulatory related information, files across multiple distribution channels.
Maintain databases and related background information and files for assigned states, operation, and/or distribution channel.
Receive incoming calls and requests from internal and external customers, providing outstanding customer experience and advising on licensing requirements and registration process.
Assist in reviewing, analyzing and interpreting licensing laws and regulations; resolve license issues and provide related customer service.
Meet standards of work set for the business unit, including quality assurance goals.
Reporting Relationships Reports to Manager/Supervisor.
Qualifications
Education: High school diploma or comparable diploma required; industry related coursework preferred.
License/Certification/Designation: Depending on business unit supported, may be required to be fingerprinted, pass an FBI background check, and be associated with Nationwide Securities, LLC as a non-registered individual if not already FINRA registered.
Experience: Typically 1 year of licensing or related industry experience in licensing, registration, or technical positions with the SEC, IRS, state insurance department, or compliance.
Knowledge, Abilities and Skills: Developing knowledge of procedures related to license processing and regulatory requirements; familiarity with licensing terminology; ability to operate a personal computer with related business and licensing software; familiarity with Microsoft 365 applications; oral and written communication skills for contact with agents, brokers, management, field sales and regulatory agencies; ability to interpret and adhere to licensing regulations.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Job Conditions
Overtime Eligibility: Eligible (Non-exempt)
Working Conditions: Normal office environment; travel may be required.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
Benefits Benefits include medical/dental/vision, life insurance, short and long term disability coverage, paid time off, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company‑paid pension plan, business casual attire, and more.
Location and Schedule This position will be hired on a hybrid, SuccessFlex basis: 2 days in office, 3 days remote. The hired associate must reside within 35 miles of one of the following locations:
Ohio: 1000 Yard St, Grandview Heights, OH, 43212
Arizona: 18700 N Hayden Rd, Scottsdale, AZ, 85255
This role does not qualify for employer-sponsored work authorization. Nationwide does not participate in the Stem OPT Extension program.
Salary Range National salary range for Representative, Licensing: $46,345.00 – $75,500.00. Expected starting salary range: $46,345.00 – $60,800.00.
Equal Opportunity Employer Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected, and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.
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