Senior Experience Strategy Architect

A leading banking institution in Buffalo is searching for a Lead Experience Strategist to join its Enterprise Transformation Enablement team. The ideal candidate will have a Bachelor's degree in Service Design or a related field and at least 5 years of relevant experience. This role involves using human-centered design to solve problems and improve customer experiences through analytical consultation and collaboration with cross-functional teams. A hybrid work model is offered, requiring on-site presence four days a week. #J-18808-Ljbffr