Customer Service Representative
Russell Tobin, Minneapolis, MN, United States
We are hiring for our client here in the Minneapolis area! Please see the job description below.
Location:
Minneapolis, MN — Fully Onsite
We are seeking dependable and customer-focused
Customer Service Representatives
to join a growing financial services team in
Minneapolis, MN . This is a
fully onsite, contract-to-hire opportunity
offering stability, hands‑on training, and long‑term growth potential.
This role supports clients through phone and digital channels by responding to inquiries, resolving issues, and delivering a high‑quality service experience in a fast‑paced environment.
Key Responsibilities
Handle inbound customer inquiries with professionalism and accuracy
Provide general account and service support while documenting interactions thoroughly
Resolve common issues and escalate complex cases as needed
Follow company policies, procedures, and compliance standards
Consistently meet quality and productivity performance metrics
Collaborate with internal teams to ensure positive customer outcomes
Qualifications
High school diploma or GED
required
2–3 years of customer service, call center, or client support experience
required
Strong verbal communication and problem‑solving skills
High attention to detail and ability to multitask across systems
Comfortable working in a fast‑paced, metrics‑driven environment
Why This Opportunity
✅ Contract‑to‑hire role with potential for permanent placement
✅ Competitive hourly pay ($18–$20/hour)
✅ Paid training and professional development
✅ Entry into the financial services industry
✅ Stable, onsite work environment in Minneapolis, MN
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
#J-18808-Ljbffr
Location:
Minneapolis, MN — Fully Onsite
We are seeking dependable and customer-focused
Customer Service Representatives
to join a growing financial services team in
Minneapolis, MN . This is a
fully onsite, contract-to-hire opportunity
offering stability, hands‑on training, and long‑term growth potential.
This role supports clients through phone and digital channels by responding to inquiries, resolving issues, and delivering a high‑quality service experience in a fast‑paced environment.
Key Responsibilities
Handle inbound customer inquiries with professionalism and accuracy
Provide general account and service support while documenting interactions thoroughly
Resolve common issues and escalate complex cases as needed
Follow company policies, procedures, and compliance standards
Consistently meet quality and productivity performance metrics
Collaborate with internal teams to ensure positive customer outcomes
Qualifications
High school diploma or GED
required
2–3 years of customer service, call center, or client support experience
required
Strong verbal communication and problem‑solving skills
High attention to detail and ability to multitask across systems
Comfortable working in a fast‑paced, metrics‑driven environment
Why This Opportunity
✅ Contract‑to‑hire role with potential for permanent placement
✅ Competitive hourly pay ($18–$20/hour)
✅ Paid training and professional development
✅ Entry into the financial services industry
✅ Stable, onsite work environment in Minneapolis, MN
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
#J-18808-Ljbffr