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Collections Specialist

Apex Systems, Tampa, FL, United States


Accounts Collections Specialist Apex Systems, the nation’s second largest Information Technology staffing firm, is looking for an Accounts Collections Specialist who excels in their role and is committed to delivering an exceptional experience for our client's internal and external end users and clients. We look for individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust, and respect, encourage success and build relationships? We are looking for people like this to join our friendly, engaged, professional team.

Job#: 3029137

Job Description:

Role: Accounts Collections Specialist

Rate: $25‑$27 per hour

Duration: 6 month contract to hire

Location: onsite Mon‑Fri in Tampa, FL

The National Accounts Collections Specialist is responsible for managing and collecting outstanding balances from key national and strategic accounts. This role focuses on maintaining strong customer relationships while ensuring timely payment, minimizing delinquency, and supporting overall cash flow objectives. The specialist works cross‑functionally with sales, operations, and finance teams to resolve billing issues and drive account resolution.

Key Responsibilities

Manage a portfolio of national and high‑value customer accounts to ensure timely collection of outstanding invoices

Proactively contact customers regarding past due balances via phone and email correspondence

Analyze aging reports and prioritize collection efforts based on risk and account status

Partner with Sales and Account Management teams to resolve disputes and billing discrepancies

Research and reconcile account issues, including short payments, unapplied cash, and disputed invoices

Maintain accurate documentation of all collection activities in internal systems

Monitor customer payment trends and escalate high‑risk accounts as needed

Support month‑end and year‑end closing processes related to accounts receivable

Qualifications Qualifications are not explicitly listed, but the role requires strong communication, relationship building, and analytical skills, along with experience in collections, accounts receivable, or related fields.

EEO Statement Apex Systems LLC is an Equal Opportunity/Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

Benefits Overview Apex offers a range of supplemental benefits, including medical, dental, vision, life, and disability insurance plans. In addition, we provide an ESPP, a 401(k) program with company match after 12 months of tenure, a Health Savings Account, a SupportLinc Employee Assistance Program, and a corporate discount savings program. Professional development opportunities include an on‑demand training program, certification prep, and access to technical and leadership courses for employees with 6+ months of tenure.

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