In Person Enrollment Specialist
Premier Financial Management Services, Madison, WI, United States
AssuranceSD is a mission-driven organization providing administrative services that enable individuals to take ownership over their personal care services, ensuring that they receive quality and comprehensive care with minimal disruption. Our mission is to help strengthen communities by enabling individuals to elect and manage their own care programs, including how, when, where, and who delivers these services. This helps care recipients retain their dignity during what are often challenging times and ensures they receive the most appropriate services for their specific situation. Through facilitating self-directed home and community-based services, AssuranceSD improves the standard of home care available to aging seniors as well as individuals with disabilities.
JOB DESCRIPTION SUMMARY: The Enrollment Specialist plays an integral role in supporting the growth and success of AssuranceSD and its portfolio of businesses. As the first point of contact a customer has with AssuranceSD, Enrollment Specialists are responsible for successfully onboarding new participants, workers, and vendors into the referred program, with a focus on detail and data accuracy. With strong attention to detail, the Enrollment Specialist is responsible for processing enrollment packets and entering data, ensuring the integrity of information received and entered into the system of record.
Reside in Rusk or Sawyer County, Wisconsin
Competitive Pay
Health insurance with Company Contributions
HAS
Holiday Pay
Paid time off
Vision insurance
401(k) with Company match
Life insurance
Long- and Short-Term Disability insurance
Parental leave
FMLA
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
Directly support 30-35 incoming enrollments per month, maintaining them until successful conversion
Packet Completion (What good completion looks like)
In-Person Enrollment (50% traveling)
Accuracy
End-to-end enrollment process
Data entry (Smartsheet, packet pre-population) o Data entry (into system of record)
System of Record (FMS, Arborsoft..) MS Office Suite (Teams, SharePoint)
Writing Skills for a Professional Setting
Internal & external communication
Customer Satisfaction
De-escalating Tier one issues
Overcoming enrollment blockers (requesting reschedules, EIN errors, etc.)
Flexibility, Ability to pivot
Willingness to raise a hand (helping with projects…)
Learning agility (learning new skills over time)
Asking for help or identifying issues
Response to feedback (How it is received and actioned)
Time Management
Moving multiple priorities forward
Ability to schedule work and tasks to completion
POSITION QUALIFICATIONS:
Computer knowledge
Current Driver's License (MVR record)
Good Driving Record
Current Vehicle Insurance
Pass a Caregiver Background Check
Reside in Sawyer or Rusk County, Wisconsin
Equal Employer Opportunity Statement: We are an equal opportunity workplace committed to providing employment opportunities without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
Disclaimer: This job description outlines the general work required to perform core job responsibilities. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of teammates assigned to this job.
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JOB DESCRIPTION SUMMARY: The Enrollment Specialist plays an integral role in supporting the growth and success of AssuranceSD and its portfolio of businesses. As the first point of contact a customer has with AssuranceSD, Enrollment Specialists are responsible for successfully onboarding new participants, workers, and vendors into the referred program, with a focus on detail and data accuracy. With strong attention to detail, the Enrollment Specialist is responsible for processing enrollment packets and entering data, ensuring the integrity of information received and entered into the system of record.
Reside in Rusk or Sawyer County, Wisconsin
Competitive Pay
Health insurance with Company Contributions
HAS
Holiday Pay
Paid time off
Vision insurance
401(k) with Company match
Life insurance
Long- and Short-Term Disability insurance
Parental leave
FMLA
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES:
Directly support 30-35 incoming enrollments per month, maintaining them until successful conversion
Packet Completion (What good completion looks like)
In-Person Enrollment (50% traveling)
Accuracy
End-to-end enrollment process
Data entry (Smartsheet, packet pre-population) o Data entry (into system of record)
System of Record (FMS, Arborsoft..) MS Office Suite (Teams, SharePoint)
Writing Skills for a Professional Setting
Internal & external communication
Customer Satisfaction
De-escalating Tier one issues
Overcoming enrollment blockers (requesting reschedules, EIN errors, etc.)
Flexibility, Ability to pivot
Willingness to raise a hand (helping with projects…)
Learning agility (learning new skills over time)
Asking for help or identifying issues
Response to feedback (How it is received and actioned)
Time Management
Moving multiple priorities forward
Ability to schedule work and tasks to completion
POSITION QUALIFICATIONS:
Computer knowledge
Current Driver's License (MVR record)
Good Driving Record
Current Vehicle Insurance
Pass a Caregiver Background Check
Reside in Sawyer or Rusk County, Wisconsin
Equal Employer Opportunity Statement: We are an equal opportunity workplace committed to providing employment opportunities without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.
Disclaimer: This job description outlines the general work required to perform core job responsibilities. It is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications required of teammates assigned to this job.
#J-18808-Ljbffr