Retail Sales Associate - 3136
FirstCash, Toledo, OH, United States
$12.00 to $15.00 per hour.
We offer an easily achievable commission structure that pays you for every transaction you process.
Our retail sales associates can earn up to 8% on transactions, averaging an additional $1.22 per hour on top of your hourly rate.
Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access* program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned, up to seven times per payroll cycle.
Ability to earn unlimited commission above your hourly base rate.
Vacation: One week paid vacation after six months of active, full‑time service; an additional week after one year; two weeks on each anniversary thereafter (adjusted per state/local requirements). Additional vacation may be granted for 120 hours after five years.
Sick/Personal: Eight hours after six months of employment; sixteen hours each anniversary thereafter (years 2‑5) with adjustments per state/local requirements. Additional hours after five years.
Employee discounts available on the first day of active employment.
Tuition reimbursement with FirstCash Education (up to $2,000 per year) available to full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. They work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and much more.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes assigned training.
Performs other related duties as assigned.
Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and obtain firearms certification.
May be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficiency in basic math calculations.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants will receive more details during the interview process.
Notes Pay rates will not be below any applicable local minimum wage requirements. All employees must agree to a binding arbitration agreement to resolve disputes.
Earned Wage Access is a service provided by NetSpend; signup is required and may involve restrictions and fees.
FirstCash 401(k) program is available to all employees 21 years of age or older.
Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
EEO Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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We offer an easily achievable commission structure that pays you for every transaction you process.
Our retail sales associates can earn up to 8% on transactions, averaging an additional $1.22 per hour on top of your hourly rate.
Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access* program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned, up to seven times per payroll cycle.
Ability to earn unlimited commission above your hourly base rate.
Vacation: One week paid vacation after six months of active, full‑time service; an additional week after one year; two weeks on each anniversary thereafter (adjusted per state/local requirements). Additional vacation may be granted for 120 hours after five years.
Sick/Personal: Eight hours after six months of employment; sixteen hours each anniversary thereafter (years 2‑5) with adjustments per state/local requirements. Additional hours after five years.
Employee discounts available on the first day of active employment.
Tuition reimbursement with FirstCash Education (up to $2,000 per year) available to full‑time employees who meet program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates for our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. They work with a wide variety of merchandise, including tools, electronics, firearms (in FFL locations), and much more.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes assigned training.
Performs other related duties as assigned.
Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and obtain firearms certification.
May be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage areas.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Proficiency in basic math calculations.
Cash handling experience preferred.
Ability to work in multiple locations as business needs dictate.
Must be able to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate Point‑of‑Sale (POS) systems and common office machines.
Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Applicants will receive more details during the interview process.
Notes Pay rates will not be below any applicable local minimum wage requirements. All employees must agree to a binding arbitration agreement to resolve disputes.
Earned Wage Access is a service provided by NetSpend; signup is required and may involve restrictions and fees.
FirstCash 401(k) program is available to all employees 21 years of age or older.
Maximum base pay rate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.
EEO Statement FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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