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Retail Sales Associate - Part-Time - 2581

FirstCash, Lubbock, TX, United States


Pay: $13.45 to $15.95 per hour We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, which could average an additional $3.05 per hour on top of your hourly rate.

Payrates will not be below any applicable local minimum wage requirements.

Perks and Benefits

The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.

Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.

Unlimited commission above the hourly base rate.

Employee discounts available from the first day of active employment, with access to over 10,000 discounts from 1,000+ companies.

Auto‑enrollment in the FirstCash 401(k) program after six months of employment.

Position Summary We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business.

Responsibilities

Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.

Performs non‑management open/close procedures.

Maintains the sales floor clean, stocked, and displays merchandise.

Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.

Handles all cash and negotiable items according to policy.

Answers incoming calls per company standards.

Communicates legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers.

Partners with all employees to create a positive and memorable customer experience.

Completes assigned training.

Other related duties as assigned.

Minimum Requirements & Qualifications

Willing and able to lift/carry up to 50 pounds.

Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.

Ability to work with firearms and become firearms certified.

May be asked to assist a customer on the exterior of the building or retrieve products from exterior storage.

Minimum age 18 years old.

High School Diploma, GED, or equivalent experience.

Strong desire to work, serve customers, and be team‑oriented.

Ability to multitask in a fast‑paced environment.

Proficient basic math calculations.

Preferred cash handling experience.

Willing to work in multiple locations as business needs dictate.

Flexible retail schedule, including weekends and holidays.

Computer literate and able to operate POS systems.

Commission Plan The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission based on the gross profit of their personal performance. Detailed information is provided during the interview process.

Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

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