Retail Sales Associate - 2930
FirstCash, Tempe, AZ, United States
$15.25 to $18.00 per hour, plus an easily achievable commission structure that pays you for every transaction you process.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: One week of paid vacation after six months of full‑time service; an additional week after one year; two weeks on each anniversary thereafter (adjusted for state/local requirements). 120 hours after five years.
Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter (years 2‑5), 24 hours after five years (adjusted for requirements).
Employee discounts starting the first day of employment.
Tuition Reimbursement with FirstCash Education (up to $2 000 per year) for full‑time employees meeting program requirements.
Access to over 10 000 discounts from 1 000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We’re seeking entry‑level, full‑time online sales associates for our pawn store locations nationwide. The associate partners with the entire staff to deliver excellent customer service on both lending and retail sides. Working with jewelry, general merchandise, tools, electronics, firearms (in FFL locations) and more, the role involves greeting, engaging, and assisting customers with sales, loans, and related transactions.
Responsibilities
Greet and interact with customers to build rapport and recommend appropriate financial solutions.
Perform non‑management open/close procedures.
Maintain a clean, stocked sales floor and display merchandise.
Process sales and loan transactions per company policies and regulatory requirements.
Handle cash and negotiable items per established procedures.
Answer incoming calls per company standards.
Communicate legal aspects of pawn and buy transactions to customers.
Collaborate with coworkers and managers, displaying respect and effective communication.
Create a positive, memorable customer experience.
Successfully complete assigned training.
Perform other related duties as assigned.
Minimum Requirements & Qualifications
Must be able to lift or carry up to 50 pounds.
Must be able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and obtain firearms certification.
Will be asked to assist customers outside the building or retrieve items from exterior storage.
Minimum age 18 years.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, work in a team.
Ability to multi‑task in a fast‑paced environment.
Proficient basic math calculations.
Cash‑handling experience preferred.
Willingness to work multiple locations and a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual Applicants Encouraged to apply!
Commission Plan The commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on their personal performance. Details will be provided during the interview.
Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash provides reasonable accommodations for qualified individuals with disabilities.
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Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
Unlimited commission above your hourly base rate.
Vacation: One week of paid vacation after six months of full‑time service; an additional week after one year; two weeks on each anniversary thereafter (adjusted for state/local requirements). 120 hours after five years.
Sick/Personal: 8 hours after six months, 16 hours each anniversary thereafter (years 2‑5), 24 hours after five years (adjusted for requirements).
Employee discounts starting the first day of employment.
Tuition Reimbursement with FirstCash Education (up to $2 000 per year) for full‑time employees meeting program requirements.
Access to over 10 000 discounts from 1 000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We’re seeking entry‑level, full‑time online sales associates for our pawn store locations nationwide. The associate partners with the entire staff to deliver excellent customer service on both lending and retail sides. Working with jewelry, general merchandise, tools, electronics, firearms (in FFL locations) and more, the role involves greeting, engaging, and assisting customers with sales, loans, and related transactions.
Responsibilities
Greet and interact with customers to build rapport and recommend appropriate financial solutions.
Perform non‑management open/close procedures.
Maintain a clean, stocked sales floor and display merchandise.
Process sales and loan transactions per company policies and regulatory requirements.
Handle cash and negotiable items per established procedures.
Answer incoming calls per company standards.
Communicate legal aspects of pawn and buy transactions to customers.
Collaborate with coworkers and managers, displaying respect and effective communication.
Create a positive, memorable customer experience.
Successfully complete assigned training.
Perform other related duties as assigned.
Minimum Requirements & Qualifications
Must be able to lift or carry up to 50 pounds.
Must be able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and obtain firearms certification.
Will be asked to assist customers outside the building or retrieve items from exterior storage.
Minimum age 18 years.
High School Diploma, GED, or equivalent.
Strong desire to work, serve customers, work in a team.
Ability to multi‑task in a fast‑paced environment.
Proficient basic math calculations.
Cash‑handling experience preferred.
Willingness to work multiple locations and a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual Applicants Encouraged to apply!
Commission Plan The commission incentive plan is proprietary to FirstCash. Pawnbrokers can earn 2–8% commission based on their personal performance. Details will be provided during the interview.
Equal Opportunity FirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash provides reasonable accommodations for qualified individuals with disabilities.
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