
Retail Sales Associate - 3716
FirstCash, Goodyear, AZ, United States
$15.25 to $18.00 per hour
We offer an easily achievable commission structure that pays you for every transaction you process.
Our retail sales associates can earn up to 8% on transactions, which could average an additional $7.87 per hour on top of your hourly rate.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: most stores open 9 AM to 6 PM; many closed on Sundays.
Earned Wage Access program available from second day of employment: withdraw up to 50% of earned wages up to seven times per payroll cycle.
Unlimited commission above the hourly base rate.
Vacation: one week paid after six months; an additional week after one year; two weeks each anniversary thereafter (up to 120 hours after five years). Adjusted per state/local requirements.
Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years. Adjusted per state/local requirements.
Employee discounts available from the first day of employment.
Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to provide customer service on both the lending and retail sides of the business.
Responsibilities
Greets and engages customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and displays merchandise.
Processes sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
Handles all cash and negotiable items per policies, procedures, and regulatory requirements.
Answers incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers.
Partners with all employees to create a positive customer experience.
Completes assigned training successfully.
Performs other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform extended duties such as standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and become firearms certified.
May assist a customer outside the building or retrieve stored products in exterior areas.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Basic math calculation proficiency.
Cash handling experience preferred.
Ability to work at multiple locations as business needs dictate.
Ability to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Language and Application Bilingual applicants are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on gross profit and personal performance. Applicant details are provided during the interview process.
Additional Notes Pay rates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401(k) program available to employees 21 years of age or older.
Maximum base pay rate is derived from the applicant’s previous experience and skill sets relevant to the position.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. Policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations for qualified individuals with disabilities are provided.
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We offer an easily achievable commission structure that pays you for every transaction you process.
Our retail sales associates can earn up to 8% on transactions, which could average an additional $7.87 per hour on top of your hourly rate.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours: most stores open 9 AM to 6 PM; many closed on Sundays.
Earned Wage Access program available from second day of employment: withdraw up to 50% of earned wages up to seven times per payroll cycle.
Unlimited commission above the hourly base rate.
Vacation: one week paid after six months; an additional week after one year; two weeks each anniversary thereafter (up to 120 hours after five years). Adjusted per state/local requirements.
Sick/Personal: 8 hours after six months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years. Adjusted per state/local requirements.
Employee discounts available from the first day of employment.
Tuition reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to provide customer service on both the lending and retail sides of the business.
Responsibilities
Greets and engages customers to develop rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and displays merchandise.
Processes sales and loan transactions in accordance with policies, procedures, and regulatory requirements.
Handles all cash and negotiable items per policies, procedures, and regulatory requirements.
Answers incoming calls per company standards.
Communicates legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers.
Partners with all employees to create a positive customer experience.
Completes assigned training successfully.
Performs other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform extended duties such as standing, stooping, walking, climbing, pushing, pulling, and lifting.
Ability to work with firearms and become firearms certified.
May assist a customer outside the building or retrieve stored products in exterior areas.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Basic math calculation proficiency.
Cash handling experience preferred.
Ability to work at multiple locations as business needs dictate.
Ability to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Language and Application Bilingual applicants are encouraged to apply.
Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission based on gross profit and personal performance. Applicant details are provided during the interview process.
Additional Notes Pay rates will not be below any applicable local minimum wage requirements.
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401(k) program available to employees 21 years of age or older.
Maximum base pay rate is derived from the applicant’s previous experience and skill sets relevant to the position.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. Policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, public assistance status, veteran status, or any other characteristic protected by federal, state, or local law. Reasonable accommodations for qualified individuals with disabilities are provided.
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